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Reviews for Splitsville Hamilton in Nanaimo, BC

Janelle Hamilton 1 year ago
5

Made my son's birthday so wonderful. We will be sure to return our next trip to Nanaimo.

Karigan Diggins 1 year ago
5

greg is the absolute best, helped us so much tonight. taught me how to put on bowling shoes and poured us some FIRE shots.... absolute king. will be coming back but only for greg Read more

Spencer Strand 1 year ago
4

Great spot and price for the activities! But one of the younger managers that was working went on a power trip accusing my of... age girl friend of having a sip of my beer . Get her under control and we got a 5/5 Read more

Ward Fertuck 1 year ago
3

Had my son's 14th birthday party there this past weekend. A great time was had by all so thank you very much for that. Staff... were pleasant but very understaffed. The table next to us was pulled high with used dishes and such from the time we sat downtill 3 mins b4 we left. Also nobody checked our table. To get drinks had to go up to the bar (which is fine) but then to waitfor up to 5 minutes to be served being the only one waiting is ridiculous. Could have a great place there if they had properstaffing!!! Thanks for the good time with my son!!!! Read more

Brea Beler 1 year ago
5

Went for a staff party and had a great experience. They seemed short staffed but one staff member with shoulder length hair and... a Demon Slayer shirt worked like he was three separate people and did an exceptional job. Very impressed with his level ofservice. We are already planning our next staff party there Read more

Casandra Wilson 2 years ago
2

Took my niece for her birthday today and we didn’t have a great experience with some of the staff. Upon arrival the lady and... curly haired man at the desk were loudly complaining about how neither of them wanted to serve my family. There was also anotherman working when we arrived and when asked if the gutter railing could be put up because our niece was having trouble withoutthem he stood there not doing anything. Basically we wasted 20 minutes of the 60 we paid for because our niece wasn’t havingfun with all of her balls going into the gutters. After bringing it to the attention of the rude lady working that the man wasbeing lazy and not coming over she came immediately and put up the gutter rails. It took all of 10 seconds. Same attitude as theservice we were given when she came over. We haven’t been here in years, but we some of the workers attitudes and customerservice need to be straightened out. Last time we went bowling here it was great and amazing service. Not all of the workerswere rude and lazy, but these three definitely make us not want to bring any of our family here for our special occasions.Beware of borrowing bowling shoes too. The shoes are falling apart. 2 Stars because of the staff that were actually nice. Read more

heather sturney-forsyth 2 years ago
4

We had lots of fun. I would like to see some bowling balls for adults. I dont think they need many but I have shoulder and elbow... issues and Im a bit older so it would have helped me to have a 6-8lb ball big enough for my fingers Read more

Tere Arboleda 2 years ago
5

My daughter celebrated her 11th birthday here. She had so much with her friends. The foods were fine. Kids are more excited... playing and competing with their friends in bowling. They had so much fun too with the arcade. They are thrilled with the games.Just a tip have them play to the arcade after the bowling hour. We spent a big amount through the arcade hahaha. You are alsoallowed to bring cakes and cupcakes for the birthday party. Other than that, foods and beverages are not allowed. My son wantsto spend his birthday party here too. My kids and their friends had a fantastic experience. I am raving about Jayden ofSplitsville. We were there Sunday, November, around 12:30 pm onwards. He is the only person manning the counter and the arcade,checking vaccine passports, serving food, accommodating each person for the shoe rental. He did an amazing job! He did thethree-person job all by himself. He did his job smoothly, without whining. He remained calm, even though it was too hectic atthat time. I almost wanted to complain because of the long wait but his calm composure reciprocated with me. Instead, I feltbad for him and at the same time amazed! You are a great employee, Jayden! You are the best! Read more