Reviews for Jamba in Napa, CA
I specifically ordered with NO BANANA, and even I asked, NO BANANA RIGHT, and the guy responded, no banana!! And guess what? He... added BANANA! Read more
I have tried and tried with this location. ...And the rude staff drives me away each time. I'm giving up Jamba Juice Trancas.
The Mexican girl had an attitude when I first walked in she ignored us and rushed me on my order. Raciest women and poor... customer service Read more
The host at the register , Milagros R., was the worst host I?ve ever had at this and other Jamba juice locations. She did not... greet us at the door and was layed up against the wall when we went up to the register and all though out the transaction. WhenI went up to order she did not engage the conversation but instead she just stared at us for 20 seconds , when I ordered shetook another long pause and then made me repeat my order twice! When she finally heard it, or seemed to care enough to take theorder she said ?oh?. This was very poor customer service, she was not welcoming or at the very least kind to the customers. Ilove Jamba Juice too bad the service I received yesterday at this one was so poor. Read more
Normally i would be more than happy to leave Jamba a 5 star, including this particular Jamba location, which i visit quite... regularly and havent ever really had any issues. However, today i decided to get something different( i usually get the BlueSour Gummi with greek yogurt, pea and whey protein, bananas and extra blueberries which they never have had an issue withmaking), but today i simply wanted an all Banana smoothie with Greek yogurt, oatmilk, whey and pea protein, and extra honey, andthey refused to make it and gave me total attitude for even asking them to do a custom drink.. I get that its not a menu drinkbut i have never been turned down on a drink, whether custom or not, at any of the Jamba locations ive been to. In fact, it wasworkers at this location that confirmed the possibilty of ordering custom drinks, so i was basically left with ordering off themenu because they refused to do any other than that, they wouldnt even do secret menu drinks this time. Was a total let down andthe drink (Banana Berry) was mediocre at best even with my preferred additives- though i dont taste either proteins and theberries are too overpowering vs the bananas and honey. The apple pretzel was good though. Once those issues are resolved, illchange to 5 star and a good review, which they usually would deserve. Read more
Not the best location. Nice people when asked for suggestions didn't get much feed back or detail if you've never had it you... almost feel presure to get anything bacause there's so many options over all not bad Read more
Do not know what happened to this location. Used to be friendly and great service, not anymore. After waiting for 12 minutes... for my smoothie the girl making it took her hand across the top on my smoothie to scoop out excess. I have seen many timesdumping some back into the blender but never in my life someone putting their bare hands in my smoothie. Shocked and appalled. I was not going to wait more than 10 minutes for another, just threw it away and took it as a loss. So sad. Will never return toa place that has no knowledge of basic food handling. Read more
Friendly and Helpful Staff ... My Beverage was Amazing