Reviews for Chuck's Roadhouse Bar & Grill in Napanee, ON

Drop in for a quick dinner. Waited 30 minutes for a burger, garlic cheese bread with cheese and soup. Order came NO soup sold... out, server not informed by kitchen until order was ready. Not impressed with the lack of communication between kitchen andservers. Not the the server’s fault, then having to deal with an upset customer. Server did all the correct things to makeour dining experience pleasant. No complaints with the service from Brie, excellent server. This was our first time here, foodwas good, but very disappointed with kitchen communication, will have to think about coming back Read more

It's a chain restaurant. Good value for the money. Service is great and the food was decent. I made the mistake of ordering... lamb chops at a steak place and they were overdone. On the upside we fed three people for $65. The lighting is dim so I had touse my phone to read my menu but the decor I could see looked good and the place seemed clean. Read more

Great tasting food selections and staff are friendly and courteous. Steve the GM does an excellent job. Its our go to spot.... Today's lunch was over the top. This Chucks have excellent staff that are friendly and courteous. The restaurant is clean andtidy inside and out. In season there is an excellent outdoor patio. Read more

Dined in with the family (there were 8 of us) and 1/2 our table received our meals and were almost finished before the waitress... realized the rest of us had no food. We were not given cutlery and one of our party members had to go in search of cutlery.Waitress asked if she could refill a couple of drinks at table and was like she forgot before coming back and said she neededtheir glasses to refill because they were short glasses (they were steady but not a full house). One of my items was forgottenand we were charged and I pointed it out and the waitress told me I could have mentioned it and she would have brought it as shehad been by several times (that’s why we had to go get our own cutlery?!). Another member made a request for his food and itdidn’t happen either. It was not a stellar experience and not great tasting considering they are adding a 3% honest togoodness price increase (just change the charge on the menu items for heaven sakes. ). Overall not a stellar experience. Read more

Avoid going to this place if you go with family. We came with family and a dog and specifically called in advanced to make sure... they are allowed, and we're told they are, in the patio. But when we asked for a table they tell us waiting time is 30 minsalthough the place is empty. Low staff in the kitchen is the explanation (makes total sense), but when we accepted it and askedto be seated, they said now the waiting time is one hour and recommended to get somewhere else. Read more

I found Chuck's to be a good option for inexpensive standard pub fare however vegetarian menu options were limited. I had the... Ceasar salad and it was a good size for about $7. The bruschetta flatbread appetizer, I think about $11, was phenomenal thoughand I'd highly recommend it. Read more

Food and service was great. Surprised they no longer had mashed potatoes but the loaded baked potato more than made up for it.... Had the Lamb Chops and they were cooked perfectly. My 4 guests were also very satisfied their Chicken Parm, Chuck's Burger andChicken/Rib combo. Very tasty and cooked right. We will be back for sure. Read more

This is a large establishment, lots of room and good service, however the food is nothing to write about unfortunately. Firstly... it took forever to come out. For a place not that busy I don't know why it would take so long. I had the Buffalo chicken burger(it's not what I would consider buffalo) the patty was dry (even with the sauce on it). The ranch that was served with it wasdelicious tho. Good for fry dipping. The barbeque sauce wasn't my thing. The bacon cheddar burger was described as tasteless.But the prices are good. Mind you I would pay more if it was better food! Read more