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Reviews for Wendy's in Napanee, ON

Devin Hardy 1 year ago
4

This place was awesome! The staff here are quite awesome! There's a fella named Dave who works there. He's awesome. Very kind... and friendly! Read more

Devin Hardy 1 year ago
4

This place was awesome! The staff here are quite awesome! There's a fella named Dave who works there. He's awesome. Very kind... and friendly! Read more

Alasdair Cumming 1 year ago
5

Visited this location November 4 2022 around 430. The gentleman that took my order did so very efficiently and helped the staff... in the kitchen to put it all together. He was friendly and engaged at his job. The future looks bright for that young man. Thefood was good. Read more

Alasdair Cumming 1 year ago
5

Visited this location November 4 2022 around 430. The gentleman that took my order did so very efficiently and helped the staff... in the kitchen to put it all together. He was friendly and engaged at his job. The future looks bright for that young man. Thefood was good. Read more

Off-grid CDN 1 year ago
3

As you all know breakfast is a new thing for Wendy's. I prefer breakfast here over McDonald's or anywhere else other than a... sit-down restaurant. I eat here regularly and for the most part I get good service. The staff seem to be working very hard andare very busy. Sometimes though I feel they're overwhelmed to the point where they are stressed out and therefore a littlecross with a customers. Having worked in customer service I can understand this but it's still no excuse. It seems likesometimes they punish you they never give you what you ask for especially with condiments. Sometimes the the combos are cold orstale and other times they're fantastic. There's no consistency in this restaurant. I would recommend Wendy's to anybody overany other fast food establishment but I fear when Burger King comes to Town they will lose a lot of business. I think themanager and the staff need to take a step back and realize that every dollar a customer spends is hard-earned money which ishard to come by and have an appreciation for the customers because the customers also have appreciation for them. Read more

Off-grid CDN 1 year ago
3

As you all know breakfast is a new thing for Wendy's. I prefer breakfast here over McDonald's or anywhere else other than a... sit-down restaurant. I eat here regularly and for the most part I get good service. The staff seem to be working very hard andare very busy. Sometimes though I feel they're overwhelmed to the point where they are stressed out and therefore a littlecross with a customers. Having worked in customer service I can understand this but it's still no excuse. It seems likesometimes they punish you they never give you what you ask for especially with condiments. Sometimes the the combos are cold orstale and other times they're fantastic. There's no consistency in this restaurant. I would recommend Wendy's to anybody overany other fast food establishment but I fear when Burger King comes to Town they will lose a lot of business. I think themanager and the staff need to take a step back and realize that every dollar a customer spends is hard-earned money which ishard to come by and have an appreciation for the customers because the customers also have appreciation for them. Read more

Bob Ingram 1 year ago
2

Burgers seem to be shrinking each time we go here. Their chicken sandwich was dry and smaller than I remember. Not a good... experience. Read more

Bob Ingram 1 year ago
2

Burgers seem to be shrinking each time we go here. Their chicken sandwich was dry and smaller than I remember. Not a good... experience. Read more

Spam Dagger 1 year ago
3

I think the quality of the service has definitely gone downhill lately. I had a fairly simple order, all the drinks and sides... were the same but I got fries instead of the chili cheese fries that I ordered (and paid for). The person at the window lookedlike her dog just died (im sorry if that was the case) but if you're customer service at least pretend like you care at least abit. Read more

Spam Dagger 1 year ago
3

I think the quality of the service has definitely gone downhill lately. I had a fairly simple order, all the drinks and sides... were the same but I got fries instead of the chili cheese fries that I ordered (and paid for). The person at the window lookedlike her dog just died (im sorry if that was the case) but if you're customer service at least pretend like you care at least abit. Read more

lawrence malcolm 1 year ago
5

Compared to the other fast food restaurants in the area . It's more reasonably priced. Seniors get a free drink on request with... your meal. Found the tables were kept clean so your not having to eat in someone else's garbage. Chilly and fries free drink !Can't complain. Read more

lawrence malcolm 1 year ago
5

Compared to the other fast food restaurants in the area . It's more reasonably priced. Seniors get a free drink on request with... your meal. Found the tables were kept clean so your not having to eat in someone else's garbage. Chilly and fries free drink !Can't complain. Read more

Ben Gen 1 year ago
4

Best breakfast ever, forget McDonald's come and get a quality meal. Cheaper than other places and friendly service. I can... actually taste the egg and don't get me started on the delicious taters! Ask for cheese instead of the "cheese sauce", muchbetter. Read more

Ben Gen 1 year ago
4

Best breakfast ever, forget McDonald's come and get a quality meal. Cheaper than other places and friendly service. I can... actually taste the egg and don't get me started on the delicious taters! Ask for cheese instead of the "cheese sauce", muchbetter. Read more

John Alexander 1 year ago
5

Just as good as you?d expect. Not too busy, located very conveniently. The breakfast is absolutely amazing and a great value.... Never had any issues from this location. Unfortunate this place gets a lot of mixed reviews - maybe it?s because I don?t go hereat peak times and avoid issues. Read more

John Alexander 1 year ago
5

Just as good as you?d expect. Not too busy, located very conveniently. The breakfast is absolutely amazing and a great value.... Never had any issues from this location. Unfortunate this place gets a lot of mixed reviews - maybe it?s because I don?t go hereat peak times and avoid issues. Read more