Reviews for Domino's Pizza in Naperville, IL

I understand the wait on weekends, especially Friday nights. But hand tossed pizza now looks like New York style thin with not... much cheese. I can't believe what the thin crust will look like now. Agree that ingredients costs more but you shouldn't skimpthis much. Read more

Messed up the order on our busy night and ruined our evening. They did not even have courtesy to apologize or make it right .... Poor customer service. Read more

Super busy location. Nice food and quick service. Come here for a quick good pizza meal! You can also get a donut from the dd... next door! LOL Read more

Too bad I cannot give 0 stars. The manager on duty tonight cost Domino's a longtime customer. Prior to this always had good... customer service. I gave details to regional manager who was receptive. As he said, "it's just pizza." And Domino's is not theonly show in town. I may update this review depending on how higher-ups handle it and what they do with this punk they call amanager. Meanwhile, pick another store in the area if you must get Domino's. Read more

If I could give this place a zero I would. Complete incompetence. Why did we have to spend 30 minutes on the phone explaining... our order and then another 10 minutes giving a credit card number. I mean pulling teeth is easier than ordering from here. Ithought that was the worst part, but when the pizza got delivered I was completely shocked. They didn't put cheese on 2 out of 3pizzas we ordered! No offense to anyone but who gets pizza without the cheese. Absolutely ridiculous! To make platters worse, wecalled the store a million times and someone kept picking up and hanging up on us. If the weather wasn't bad we would havedriven down there to sort all of this out. At this point, they need to just shut this location down. Complete incompetence andabsolutely inept. I want the manager of this location to refund our money immediately Read more

Never had problems before and this is the 1st problem I've had and also the 1st time getting delivery. Delivery was fast but... pizza was made wrong I guess. Ordered hand tossed as usual, but its more like thin crust, also didn't get extra sauce on thepizza . Read more

I will be posting my review tomorrow after a meeting with the manager. Then I will post photos of my ?pizza? Update: Usually... the product at this location is good, however: September 9, I ordered a pepperoni & green pepper pizza. It was disgusting. Istarted eating it and there was random vegetation, tree leaves?, that was NOT part of any vegetable I am aware of. It wasapparent that it was either scraps of something from a sink or floor sweepings, in my honest opinion and the opinion of othersin the pizza business. I worked for Dominos for years and never have I seen anything that resembles the vegetation places inthis pizza. It makes me wonder if this was intentional. I took the pizza back the next day and the alleged assistant managerwas not able to identify the material that was baked into the pizza. I am attaching photos and maybe someone can identifyit. The local owner of this Dominos location is welcome to contact me to discuss this. Update: Saturday, Oct 16. Showed theywere open until 1 am. My son and friends called at midnight and no answer. They drove there and were told, when they entered,that the employees closed the store early, at midnight. Read more

One of the most noticeable things at this store was quicker than usual services. We were on our way to the store when we... ordered food, it was ready for pickup in like 10 minutes & our server was highly courteous. I like the neat and cleanfacilities, including the restroom. This store has a few tables and bar stools for dining in. But I believe most of theirorders are for pickup & delivery. Parking spaces including accessible parking available right at the location. Read more