Reviews for Dunkin' in Naperville, IL
Service is very wrost,worst, order coffee pin pad doesn't work,try multiple times,at least 15minutes wait,doesn't work that... time,in end she said your card is not active what a stupid person I used this card multiple places, Read more
This location is the best! Always so friendly & fast service! Coffee made to perfection & blueberry donuts with lots of glaze!!
Bad experience.i usually go to this place. Today we went inside, so kids can pick donuts. We ordered donuts and Ice cream. Two... ladies are there one lady give ice cream other one took donuts order and payment. I ordered ice cream donuts for kids and acappuccino and was waiting for more than 5 min to get my cappuccino. Because we are waiting one of us usws rest room and came,still our order is not ready. I noticed she gave two coffee to some one in drive thro and still I didn't get my orders. So Isaid I ordered a cappuccino I have to go back to game can you give it . Indian lady who took my order( I m also an Indian and Idon't want other person get blame of her behavior), said she is not simply standing there she is working. I was shocked. I saiddid I say that ? she told me in a rude way and face " you implied it", I said this is not how you talk to customers. Can yougive me my cappuccino? Then she turned around and said some thing bad. So I left the place and told her she can have mycappuccino for free...if you employee rude people to work then you will loose regular customers. I will not go here untill Inotice she moved from there. ( also I told her I put this review here). Read more
Donut & ice cream for my LO after school. We came to this store for a quick pick up. Despite the fact that there was just one... woman handling everything, the service was pretty quick. The store is very organized & clean. The fact that we can get icecreams & coffee from the same place makes it even better. Read more
Did not get senior discount per policy. Said offer ended at 6 which is not true. Poor service. Extremely long wait time. ... Will not go there again Read more
Ordered a small Caramel Macchiato without ice. Got about 1/3 cup of drink. Understandable for a business though
The guy ordering today in the morning around 7am was very rude and condescending. Yelled at me for not saying my order fast... enough and said it?s my job to specify how many creams sugars and pumps. I don?t normally come to this location but I?ve neverhad issues with other employees anywhere else with my ordering speed. It is HIS job to ask me if I want cream or sugar. I don?tautomatically know how all the drinks are prepared. Very rude and then told me to learn my order and to repeat it back to himseveral times when all I wanted was my drink. Essentially held my drink hostage. I know I have an accent but so does he and hedid NOT have to speak to me in that way. If he doesn?t like his Job he can go somewhere else. Read more
Standard Dunkin except slightly worse because they always mess up my order :(((( I order chai latte and they give me coffee I... do not drink coffee :((((( I order munchkins and they straight up just don?t give them to me :(((((((( However these are issuesI?ve only had with drive though. Walk-in I?ve only had a couple issues with. Read more