Reviews for New Wok in Naperville, IL
So, they accidentally delivered my food to the wrong location but as soon as I called, she fixed me fresh food, had them deliver... again and even gave some extras for the accident. The food was absolutely INCREDIBLE!! I highly recommend them, not just for thefood, but because of their excellent customer service!!! I can guarantee I will be eating from them in the future, as many timesas I can, lol!! Read more
We ordered dinner for two and were told it was an hour wait. We waited an additional 20 minutes in the waiting area. The woman... working the counter was frantic - they were overloaded with orders with seemingly not enough help. Besides the long wait- Veggiedelight was made with brown sauce instead of white and my side of tofu was put inside so there were barely any vegetables. Evenworse, they didn?t include the sauce with the sweet and sour chicken (our bad for not double checking the bag) and the chickenwas undercooked so we could not eat it. Never going back. Read more
We've lived in Naperville since 1981. We've seen plenty of oriental restaurants come and go during the years. Often a restaurant... will start out very good, and once they build up a sizable clientele, they'll start cutting back on quality. Maybe some just gottoo big to handle the volume. Growing pains, so to speak. Naperville are people who expect quality,, and if an establishmentneeds to raise their prices a little bit to stay in business, we'll usually understand. But if a place cuts back on quality, totry to cut corners to stay afloat, the people in this town (city) will recognize this immediately, and thus sever doing businesswith them. And ultimately the places will end up closing their doors.. Over the years, our family has had to change 5 differentoriental carry-out places, for this exact reason. Our most recent place that we've been going to for over 15 years, has changedmanagement, and is substituting carrots, peas, green beans and corn, for the normal Asian vegetables like bok choy, waterchestnuts, baby corn, daikon. So we've been searching for a new Chinese carry-out, with value and good quality. There are stilla couple of excellent places that offer good quality, but are expensive. These are mostly dine-in establishments, so you'dexpect to pay more since dine-in has a little more overhead involved. But for at-home dining using delivery or carry out, we'dexpect a lesser pricing on the menu. This is our 3rd visit to New Wok, and so far we have not been disappointed at all. Each ofthe 3 visits, we have tried different items on their menu. As we enjoy a variety of different things. The food is very goodquality, for a good value in price. The service is exceptional, they always have food ready for pick-up when promised. The foodhas always been hot (temp not spicy), and well cooked (vegetables are not mushy, but still have that perfect soft crispness. Andthe various meats were tender, without seeming over tenderized). Everything has always been Read more
New Wok completely exceeded our expectations. They were quick, friendly, and the food was amazing. We will definitely be coming... back anytime we want Chinese! Read more
The best Chinese food in Naperville hands down! Everything is made fresh and the quality is great. A lot of places use low... quality beef that is so tough, it?s like pork. They don?t use cheap filler vegetables in their dishes either. New Wok uses verygood quality meat and quality vegetables. Support this fantastic local business. Read more
?I recommend this place for anyone in the mood for some Chinese food. I will definitely be coming back for more! ? -Chloe
Good value, quick service, one (sometimes 2) tables but it is really just a take-out place. Almost always the prep is fast and... delivered hot. Some items are better than others but overall it fine Chinese (with large portions) at good prices. Friendlycounter staff. I give it a 5 relative to other carryouts. Yes, there is better Chinese food (at much higher prices), but for aneighborhood carryout, New Wok does not dissapoint. Read more
. The food is delicious and the servings are enormous. It is strictly a take out restaurant and the nicest couple have been... preparing food at this location for years. Read more