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Reviews for Alberto's on Fifth - Fine Italian Restaurant in Naples, FL

Joe Chi 1 year ago
1

Got a gift certificate for my birthday.Thought we would have a night out. When our order arrived, mine was wrong. We waited... quite some time to get our waiter. Meanwhile my wife's food gets cold and she is upset I don't have mine and she is not eating.Waiter shows up I tell him the problem and he takes my food away??? What?? After another long wait he asks if he could get meanything? (he does apologize) My wife is no longer hungry, her food is cold and I am upset. So I say yes, get me the check. Weboxed up her food (ultimately threw away as we were too upset to eat). So we went home hungry and aggravated and the giftcertificate used up. Mistakes happen, but "I'm sorry" is a weak useless statement. What was needed was action(s) and moremeaning full apologies. Although I am not the manager, I will now tell this guy what he should have done. First not make us waitso long and then say; Sorry, sir, let me get you the right order and have a glass of wine on us while you wait. (or maybe a freedesert?) Mistakes happen. How you handle them shows your expertise or professionalism. The stupid question "can I get youanything" when I am sitting their with no dinner?? WOW! Read more

Original Wood And Resin Videos 1 year ago
4

Walked in on a Friday night and got a table for four with no reservation. The restaurant was festively decorated. Had a few... drinks and they were tasty. We ordered the veal ravioli and it was very nice. Also had the red snapper and it was good as well.My son ordered raviolis (I forget the name) and they tasted fine but there were only 8 small raviolis. He was still hungry so healso ordered the Oso Bucco with risotto. It was good, but we’ve had much better. Overall it was pretty good. We will come backagain. Read more

Eric Peters 1 year ago
5

Very happy to have had a late lunch at Alberto's yesterday. We had the Grilled Salmon and Fettuccine Sausage with wine.... Reasonable and tasty. The bread was outstanding. Not baked on site and an added touch would be served with herbs and oil. A goodsolid 9.9 review. Read more

Dona Crowley 1 year ago
4

The food and service here is great! We sat outside, it was a little chilly but we preferred being outdoors since the inside of... the restaurant had a strong fish smell. Read more

George N 1 year ago
5

A fantastic experience. Sat at the bar for dinner. Superb service and recommendations from Aceneth (Sophie). Everything we had... was delicious, amazingly prepared and presented and the drinks were very well made. Read more

David Greenway 1 year ago
3

2.5 stars. We didn't get the early bird or Sizzle specials, we got normal dinner menu items. Both were EXCELLENT - my... complements to the kitchen. - 5 stars! That said... We'd called for reservations and specified a nice table away from the waitstations for two and told them that it was my wife's birthday. When my wife was seated (I was parking), she was offered a tablefor two NEXT TO the wait stations - she asked to be moved whereupon she was offered a second two person table NEXT TO THE SECONDWAIT STATION. She refused and finally got a 4 person table away from the stations. Throughout dinner out service was ABSOLUTEminimum. Now mind you I could have understood but there were only 6 tables in use when we arrived and 3 when when left. Greatfood - replace this waiter! I'll go elsewhere. Read more

Trish Schultheis 1 year ago
5

If you haven’t tried the pear martini you need to! Our server Bryan was exceptional. Very attentive yet respectful of our... privacy; eager to please. Our meal was exceptional and the service timing was perfect. Already thinking about our next visit.One of the best on 5th! Read more

Robert McDevitt 2 years ago
5

Cozy, personal eatery with excellent cuisine! I had the swordfish which comes with red sauce and it was fantastic. My wife had... the lamb chops and they were delicious. I cleaned my plate. I had the grand Marnier creme brulee and it came out flaming to thetable. My wife had the lemoncello based sorbet and her drink was an Italian ice incorporated lemoncello. Excellent service andsatisfaction received during our first visit. We reserved our table before coming here. Read more