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Reviews for IHOP in Naples, FL

Alessandra 1 year ago
1

We went to the IHOP on Davis for breakfast yesterday and it was the first time,that we have been treated very,very... bad!!! First,we had to wait about 10 minutes ,even though the restaurant was not so bussy,nobody cared to seat us. Then, weasked,if they don't want us to eat there,the lady took 3 Menue cards, lead us to a table and threw the menu on the table. Thereand then,I wanted to leave,but my 2 companions wanted to stay. Then,we waited another 10 minutes and nobody came to ask forwater ,coffee,etc...and did not care to take our order.. my friend called a server,she came and was really unfriendly,andironically. She took our order, I said,that i was upset about their behavior and treatment and then the lady came,who had seatedus and said,that her employee had said,we were unfriendly and had to leave! This is a lie and the rudest treatment I have everknown. What a bad,bad service,since it always has been very nice at this particular IHOP. I believe the IHOP Management shouldrethink,who they employ and maybe should offer a " how to be nice to customers " Seminar. This is absolutely rude and I am veryupset about this. Read more

Le0n Carmon 1 year ago
5

Not a long wait to be seated . Food came out to our table in a timely manner. Our waitress was promt and alert to our needs and... very professional and kind. When we have the urge to eat at a IHOP restaurant we drive a bit out of our way to this locationevery time. Never had a bad experience yet.Thumbs up once again . ???? Read more

6RG HèàT 1 year ago
1

Bad customer service. Food was under cooked,they were joking making fun of customers just not a great vibe ????

WV Rattler 1 year ago
2

The and service was very nice, but the conversations among employees was not. A lot of the F-bombs being used because not... getting adequate pay raises. Other employees complaining about working longer hours and then talks about management. Iunderstand that people need to voice their opinions or grief?s, but don?t do it when customers are within ear shot. Read more

Elizabeth A (EANaples) 1 year ago
3

Our server Loretta was very nice and efficient. The food was okay, not hot and not exceptionally flavorful. I ordered the... classic burrito bowl. Obviously the picture on the menu made it look so much better than how it actually tasted and looked! Read more

Cindy Aramburo 1 year ago
5

Food is always amazing. They have a new extra cheesy omelette option. They are delicious. If you don't get full from the... omelette you still have the option of 3 buttermilk pancakes, 3 pancakes from the menu (additional cost) or hashbrowns. The staffthemselves are very friendly and attentive. As soon as we finished our coffee they came around to replace them. The washroomsare clean and well stocked. Read more

Luis Serrano 2 years ago
4

Service is great they always have a nice attitude Food it?s alright nothing special. Pretty sure it?s fresh from the freezer.

Abbie Newlin 2 years ago
2

Well I can definitely see now why I hear more bad reviews than good reviews about IHOP. The only thing that actually tasted good... was the strawberry banana pancakes, (voted an IHOP favorite). My eggs were overcooked from how I ordered them, the pork sausagelinks were fatty and should of been cooked a bit more. The hashbrowns were undercooked and half way through I had to push theplate away because of the amount of undercooked potato. The sampler was awful, the "tenders" were really chicken nuggets thatleft such a bitter taste I wouldn't even feed my dog them. The marinara tasted and smelt like alcohol, we immediately spit outour bites after trying it. Never in my life have I left a restaurant with leaving that much food still left on the plates. Ourwaitress was very quiet and minimal, we barely had any interaction with her. I understand she was by herself but there was lessthan 10 tables the entire time, most with only 2 people,(who were already eating when we came in), it was a bit ridiculous howlong the wait times were between everything. For a good portion of our dining experience there was some door alarm going offthat was being ignored, even when the cook was just standing back there between orders. Overall this was a really disappointinglocation and experience. It took everything in me to see it from start to finish. Read more