Reviews for Papa John's Pizza in Naples, FL
I ordered a New York style pizza and received a pizza with fluffy crust. I had ordered delivery, no issue there. I called into... the store and spoke with the only person working at the time. I explained that the pizza was not what ordered and was told thatthe order was correct. The employee did not offer to remake the pizza I received, he continually talked rudely and aggressivelyover me and then told me if I wanted a different pizza that I would have to bring it back, which I did. I asked for his name,the managers name and he said that he didn?t have to tell me that. I then asked for corporates number and he told me he didn?thave to provide me that information either. This was the worst customer service I have ever received. I did call corporate tomake a complaint and they happily listened and told me that would call me back, which never happened. I called a second time andasked for an update and again was told I would receive a return phone call which also never happened. Now I have received 4texts in the last 6 weeks soliciting me to order another pizza, I found that hilarious. Papa John?s lost a good customerwithout a care in the world. This is their loss and reputation. Read more
Man this pizza is phenomenal. They did a great job making it, and delivering it, thank you I was 100 percent satisfied .
Many people like many kinds of pizza, and I personally really like Papa John's! My absolute favorite is their New York style... pizza, having a succulent sweet-ish taste that makes it stand out from other kinds of pizza, especially from chain pizzarestaurants. They're also very fast and overall service is great! Jessica in particular is always very friendly and diligent.Definite recommend! Read more
Blink and you'll miss it. Tucked in a small.building with Enterprise. Food has always been whats expected, hot and accurate and... on time. Just so dang hard to find, and get in and out of that tiny plaza. Read more
Sorry but I'm not buying at this shop ever!!! The size of the slices are ridicules!!! There so small it's sad! They touch money... and everything in site and still keep making food????????! CDC says wash your hand I guess they didn't get thatmessage!!!!!!????. Topping that's a joke 2 pieces of bacon if I was so lucky to find on the slices???????? Read more
Papa Johns is good for delivery pizza but there are simply not enough papa johns pizzas in the Naples area. This one is always... busy and doesn?t deliver to all of North Naples. The next papa johns is on Bonita and 41. There needs to be a papa johnssomewhere on 951. Read more
Pizza labeled 1 was the first order and labeled 2 is the replacement they sent.. I ordered a pizza with half chicken, bacon and... onions, and other half with mushrooms and pineapple. As you can see the 1st was a little chunk of chicken and a little chunk ofmushrooms and some didn't even have toppings. 2nd pizza was 3 slice with some chunk chicken, chunk of onions and that's that.Absolutely horrible, prepared with no care and salty to a point that was barely atible. DO NOT Order from here as it clearlyshows that they do not care for their customers and how they prepare their pizza. Read more
Probably the most incompetent staff that I?ve ever seen in my entire life. The only job they have is to take the actual order... that you give them but that never happens? Read more