Reviews for Starbucks in Naples, FL
I audibly heard the blonde barista with the nose piercings make fun of my drink to another. Very poor customer service quality,... and made me embarrassed as a customer. The drink I wanted was sold out on the mobile app, so I improvised. Not to mention it wasmade wrong, and they forgot the chocolate curls even though I paid for them. Read more
Best Starbucks Around! They are always busy but always moving. I have never had to wait longer then 5 mins for my order! They... always have a line wrapped around the building but move effectively, the worker is always ahead of the game had taken everyoneorders outside quickly. Read more
Staff is very nice, polite and helpful. Even when I spilled my coffee...
I visited this particular location during my regular weekend errand run. I was absolutely appalled by the experience I had, and... most especially with these employees. I was disrespected by the baristas on shift and when I politely requested to speak withthe manager on shift, I was met with Marley. She?s ill tempered, sarcastic, and clearly poorly treating her employees, who seemto suffer under her shift conditions. Needless to say, I will not be visiting this location again and will recommend my peers dothe same. Read more
Nice coffee, but this cafe really needs a decent clean. Today (03/02/22 at 5.20pm) the cake display was infested with small... flies, crawling over the pastries and cakes. I mentioned this to our server, who just shrugged and did nothing aboutit. Moreover, she stopped dragging a mop across the floor to serve me, handling cash then making our coffees and serving cakeall without washing her hands. Ew. All the tables - and I do mean ALL, inside and out - were really dirty. I don't know when theoutside tables were last wiped down but judging by the stains on them, it wasn't any time recently. The coffee and cake werereally nice but this Starbucks really needs to step up its hygiene practices. It is NOT okay to just shrug off flies on yourpastry display. Read more
It's "Starbucks" I mean, your/my expectations were set back in the late 90's. The restaurant was nice, but the stupid drive... through setup was a fail on busy mornings, especially since it encourages blocking the right lane, the exit lane to the parkinglot. Ehhh. Read more
They always get my drink correct here. Hard to get in/out at this location. As usual, it?s another Starbucks.
My order's at this location are always on point. Great service and customer treatment!!