Reviews for Wingstop in Naples, FL
The employees at this location are EXTREMELY incompetent. They got our order wrong twice, blamed their other workers,and on top... of all of that didn't even apologize. Wingstop is a good franchise but this specific one will never get a PENNY from us. Don'tever go here! Read more
we ordered over $100 worth of food and tipped 18% through wingstop's website and when the driver arrived he gave us the wrong... food. when we tried to call the restaurant we sat on hold for 15 minutes and during that time, the driver returned with YETANOTHER incorrect order. we then went to pick up our remade order which was also missing 4 fries and the wings were pink in themiddle and soggy. we had ordered them WELL DONE. my brother went back to the restaurant because he found 2 hairs in his sauce.absolutely ridiculous and i hope we don't get sick. i can't even make this up it feels unreal. they wouldn't offer a refundeither just for the missing fries. this has never happened and i have worked in the restaurant industry for over 10 years thisis the most ridiculous way i have seen something handled. Read more
This is a one star NOT because of customer service. This is at you Corporate, 7207 Radio Rd Naples FL 34104 location?s air... conditioning was out today. Today is Naples is 93 degrees and humid today. I walked into this location today, front door backdoor open trying to get air flow and every single employee was red in the face and shiny with sweat. Me as a customer thatwaiting 5 minutes in the store felt like I was suffocating. I can?t imagine what all day working around non stop ovens andfryers with so espace from the heat. For Customers you shouldn?t be having them come in, let alone your own employees! That?s soin humane!! I?d like to see anyone of the corporate members to come work on in that literal sweat shop Florida heat and humidityif making money for one more day is more important than your employee?s safety. Wouldn?t this be a OSHA regulation?? Read more
If I could give it zero stars I would. I tried to confirm my order multiple times with the lady at the register, who was too... busy arguing with her coworker to answer my question, only to go home with just half of my order as well as wrong items. When Icall to information them of the mix up they hung up on me. I?d rather drive the extra mile for literally anything else thenorder from this place again. Read more
ordered 6 piece chicken wings, yet waited over 30 minutes. not one person came over to ask ?did you get your order? or see what... was up. once i got the wings, they weren?t even chicken wings, they were like scraps and were the size of a tiny ball. poorservice, poor food. never coming back. wish i took a photo before getting a refund. Read more
I ordered a 6Pc Combo, lemon pepper wings with a side of Cajun Corn. I must say, it was delicious & served extremely fresh &... hot!! Definitely recommend this location for delicious wings. Only thing I was upset about is that one of the 6pc was reallysmall compared to the other 5pcs. Read more
Excuse me???? What in the world!!!!! The fact that they would pack these wings up and hand them to a customer shows how much... they care. Disgusting ???? If I didn?t have these delivered to me, I would of returned these nasty wings. So disappointing!!!!This was purchased 12/08/21 around 6:45 pm. Smh Read more
I just had a WONDERFUL experience in this Wing Stop tonight. For starters I came in at 11:55 right at closing time and I was... immediately greeted by Jeremy he had a huge smile on his face and was more than happy to take my order even though they were inthe process of closing. He was very cheerful and happy that I was here as a customer and went over the whole menu explainedeverything to me as I had never been here before.My wife has very strict food allergies so he let me know what's in the cookingoil and the other ingredients. The food was absolutely awesome I'm so glad that I stopped in here I will start coming here a lotmore. It's such a great feeling whenever you receive customer service like I did tonight from Jeremy this is few and far betweenin this day and age especially in fast food he takes great pride in his job and the company that he works for I will be backagain! Read more