Reviews for Pilot Travel Center in Napoleon, OH
Very small but nice.
Nice facilities and well laid out. The employees could stand to be a bit more friendly though. They were at the Arbys but not... much behind the counter at the main store. Read more
Paid parking with out sign They will woke u up in the middle of the night and tell u to leave or pay... and u dont have choice... cozz all truck stop are full. Never seen a pilot like this... Dammm. Read more
Friendly staff! Place is clean. Small parking lot but it?s tidy. Decent size bathroom for your shower but the shower is tiny! I... mean surely they could?ve made it bigger with all the space they have in that room? Read more
Very friendly and welcoming staff. The place is clean and well taken care of. No fault of their's whatsoever but before you... decide to take a shower here, practice taking one in a closet. Not a walk-in. A closet. Very small shower facilities. Read more
This is a medium truckstop on the small scale, parking slots are a bit tricky to back into because they are in an angle so you... can only do your backing setup in one direction, there are a few vip reserve spots available if you feel special or in caseyou're running late & there are no more free spots, you can see and reserve your spot via the app on your way to it so no 1takes it, try the app it's easy to use & will save you time. 4 food you have the incredible diverse selection of: Subway! Thispilot doesn't have premade food like other pilots so you have to make the difficult choice of deciding which restaurant to eatso good luck! Parking lot appears decent until you take a closer look around the edges, there is all kinds of garbage spreadaround @ the back of the trailers including trucker bombs (pissing bottles) restrooms are somehow ok, there's showers on thispilot including laundry so this pilot is almost complete, no repair shop on this pilot sorry! but if you call road service withthe app they come to you! Read more
When you're in a rush the last thing you need is a defective pay at the pump card reader and keypad. No signage up, but as soon... as I walked in they told me they knew about it. At the register you have to prepay for them to authorize your card. They need aspecific amount. How much gas do I need? I have no idea. I'm travelling and the price has been different at each stop. Thenafter you guess, if you're too high, the extra amount is held for days before it gets released back to your card. Need areceipt? Guess what, you have to walk back inside, wait in line and ask them for it. A whole lot of hassles and extra stepssimply because the pay at the pump wasn't working and no one thought to put a sign up saying so. Thanks for wasting my timethis morning Pilot! Read more
Don't apply for a job here, they will bait and switch any position and tell you all they have is subway. Fine if that is what... you are going for, but if you apply for maintenance or management and get told that, huge waste of time. Read more