Reviews for Baskin-Robbins in Nashville, TN

The two employees that assisted me this Fri. Aug. 26th night were Awesome! I came in after 9 pm (running errands for others) &... they were friendly, professional, & efficient while I waited for someone to text back more information about what they wanted.Meanwhile, they took care of other late night patrons in the same manner, which I think is very commendable esp. considering itwas near the end of what was surely a busy day (a very hot/humid Friday in Nashville!). Obv a well run store; good job ???? Read more

It would be nice if you updated the store hours on the website. Online it says they close at 10:00. However they closed at 9:30.... Please update the new hours, so no one wastes their time. Thank you Read more

Ice cream was great and the two girls working were sweet as well.

So I just went in for Icecream room 9:30pm they close at 10pm my lady got a wild and reckless icream bowl and was entirely... excited by it to only find a long piece of hair in it also they didn't have milk so I had to proceed to another icecreamshop.they need to wear Hairnets!!! Read more

I LITERALLY JUST LEFT THIS PLACE NOT EVEN 20MINS AGO. NOT ONE PERSON WAS WEARING A HAIR NET! I CONTINUE TO STILL PURCHASE MY ICE... CREAM LIKE NORMAL... NOT EVEN 10 BITES INTO THE ICE CREAM THERE WAS HAIR IN MY ICE CREAM CONE! I DONT CARE WHERE YOU WORK, IFYOU WORK IN AN ENVIRONMENT WITH FOOD YOUR HAIR NEEDS TO BE PULLED BACK OR COVERED UP! I JUST WASTED MONEY ON A CONE I DIDN'TFINISH DUE TO THE FACT THEIR EMPLOYEES COME TO WORK WITH THEIR HAIR DOWN OR IN THEIR FACE. ALSO FAILED TO MENTION THAT NOT ONEEMPLOYEE WAS WEARING GLOVES. ABSOLUTELY DISGUSTING! NEVER AGAIN! Read more

The owners are very money hungry. If you have a coupon or special they skimp and try to scam. Really weird. Quality is very good... so if you?re menu ordering it?s probably great. Read more

Literally the worst Baskin Robbins ever. It?s run by a bunch of disgruntled teenagers who can?t be bothered. Sometimes I come in... and they?re sitting on the counters on their phones. They never acknowledge me when I walk in. They let me stand there for a fewminutes without saying a word and say ?are you ready to order?? Tonight at 815 (45 minutes before closing) I ordered a Reese?ssundae and was rudely told they didn?t have peanut butter (I know this is because they broke the sauce warmers down already).The girls working were too busy sweeping the floor and breaking down the store to be bothered by me. Not to mention they overallhad an attitude with me for no reason. Edited to add: the only reason this place gets any business is because they?re the onlyice cream store in the area Read more

We went into the store to order milkshakes and the girl winked at the other girl to tell us that they were out of milk to make... milkshakes. I repeated my kids order 3 times and the girls never moved. The one girl in blue is so lazy she needs to be fired.Plus she's sitting on the countertop. Read more