Reviews for Chick-fil-A in Nashville, TN

Typically completes orders quickly, but during the lunch rush it can take awhile for them to get your order ready sometimes. One... time I ordered a chicken sandwich and told the lady at the counter to add cheese to it, and she did, no problem. However, Irequested this with a different worker and she said the sandwich didn't come with cheese lol... I also ordered a cookie with myorder once and didn't get it. Don't know if I paid for it or not as I didn't get a receipt, but I'm pretty sure the order-takerheard me, the one bagging the orders just forgot to put it in. I was in a big hurry, so I didn't worry about it. But from nowon, I always check the bag to make sure everything's there. Read more

Food is excellent but customer service is a huge MISS. The window lady is very rude. Not a good example of the company standard... of Service Read more

In short, I think the biggest problem with this place isn?t the food. It?s the lack of professionalism. They only say ?my... pleasure? sometimes, never tug in their shirt, and their choice of words is informal. The food ranges from mediocre to alright.Overall very disappointing by Chickfila?s standards. Read more

They always have good food. Haven't been disappointed yet.

Great food, as usual, however service was a little slow.

Ordered online and order was perfect and delicious, plus it was delivered to my ride with a smile. Truly busy place so you know... these facts: food is great, service is great, price is right, and this is the fastest one so far, so barely any wait. Love it! Read more

Had fun for the first time,and they got my food right. thanks

Pretty good place to eat when you're in a hurry! It's not a true Chick-Fil-A, but the CFA Express, which provides grab and go... style thungs. In the mornings they have chicken mini's, chicken biscuits, and tater tots, and for lunch and dinner times theyhave fries, nuggets, and sandwiches (some specific ones you have to ask for by request). They usually have pretty good service,lunch rush takes a bit longer to get through the line (especially Tue and Thur, before 10:55 and after about 11:30, that'schapel time on campus), and sometimes the quality of the food build isn't superb, but it's sustenace for the rushing collegestudent, and a nice quick stop for those visiting campus. Read more