Google Reviews

Marylin Monroe

Food is awesome every time but the waitress is terrible. She seems irritated and has no clue what she is doing. She has been there for almost a year now and service is just not acceptable. Me and my guest got part of the food but no drinks or utensils until much later. All we could do is look at the food for 5 minutes. It was really awkward service like she never had a restaurant job before. At the end she came out with the dessert and put it on top of our dirty dinner plates instead of clearing the table. I asked her to clear the table but she mumbled something and left the restaurant. I was looking for some one who could clear the table but there was no one in the restaurant. Me and my guest had to clear the table ourselves so we could eat the dessert on the table. We had to go into the kitchen and give the dishes to the people working there. The waiter looked embarrassed and the staff looked like it has happened before. Not sure what to do here. I love the food but I do not want to go back to get the same terrible service. The restaurant was slow that day so the bad service was not due to her being too busy. On top of that the waitress was having an attitude. She needs a lot of training or she needs to go. She completely is ruining the restaurant´s reputation. I hope that the owner will see this so there can be a change. I am considering going back to the restaurant explaining to the owner or the chef what is going on. The food is so good so I hate for them to go out of business due to that waitress.

Not of the World

HORRIBLE FOOD & HORRIBLE SERVICE. I came in alone for a late lunch. Ordered the Spicy Mint. According to the menu it should include mushrooms, bell pepper and onions. She brings out a near empty plate full of carrots and zucchini. I grabbed her a menu and asked if this is what I ordered coz it was completely different than what the menu states. She didn?t bother to apologize, just said it?s the same then took my plate and brought it back to me with raw mushrooms and bell peppers added. Despite that, the flavor was bland. I?ll never come back to this disgusting place and I recommend you stay away as well. Your money is better spent elsewhere.

Ariana Rivera

Very delicious food, authenticity is key. totally recommend. The Folks here are super sweet. Super nice.

Jose Zurita

Local gem. The setting was average but what made this place stand out is the tastiness of each plate (we had the Panang) and good service. Pleasant experience!

Love Vasquez

It?s the only Thai Restaurant we saw so we decided to give it a try. I needed a receipt for our meal but they can?t even provide one LMAO. The cashier said the CC transaction copy is all they can provide (like I can use that to get reimbursed)????? . They also made a mistake with our order and bill.. Their food doesn?t taste like thai especially their honey spareribs , it was very different. If y?all are traveling for business,etc and need an OR definitely not to dine here as they won?t give you one. Food doesn?t taste like authentic thai either. They also don?t take certain cards and they also kinda beg for tip .LoL.

A Patel

SORRY FOR WRITING THIS BAD REVIEW???.. .as I don?t rate anyone negative & especially in this current state of situation for restaurant owner?s due to pandemic. But, please don?t eat at this place. Order 1st time from this place as I know my Thai food very well. And I order Thai Fried Rice with Tofu. Menu online & Uber says they use Basil,Chili,Bell Pepper, Garlic & Onion. But after getting home I discover that there was ?No Basil, No Bell Pepper & No Onion? in my rice, I am left with just Tofu and Rice. At one stage I just tried to ignore it, but then I discover Mint and Cilantro in the rice. So I called the place and lady answer my call, so I asked her what do you put in your Thai Fried Rice, she took time to answer and ask me what happen. So I told her that I place an Order for spicy fried rice with tofu and I don?t see any onion, bell pepper or Thai basil in it and she is telling me ?oh there is a bell pepper but we just put one piece, I said sure no problem and I saw one piece on top of the rice. So how about onion, then she tells me you only told me tofu, so I said okay. So how about the basil, then she said there is basil, I said no you put Mint & Cilantro and she is telling me no no no. I said there is. Oh it might be mistake and I will ask cheif and owner to update the info and sorry and that?s it. But no courtesy from her or even ask me to bring it back for replacement of the dish after spending $13 for the small portion of I should say ? OILY RICE?. I just ate 5 piece of Tofu and left the rest of rice. Photos itself says a lot about food.

Carolina Diaz

I really liked the food, really tasty. I think that it is quite overpriced, though. I got the spicy noodles which was a $13 for a very small plate, so if you're quite hungry or thinking of sharing, you might want to buy an extra dish. The staff wasn't friendly at all, they felt a bit rude or cold... It might be because of their culture, though, but having a restaurant requires you to have great customer service skills, which I didn't experience here. The ladies here talk to you from far away to take your order and to tell you the total of your bill. I didn't feel comfortable or welcome here. By the way, there's no dining-in right now.

Joanne

I came here for lunch and ordered their panang curry lunch special. The small bowl of soup that was served first was cold and bland. The panang curry was pretty flavorful, but erred a bit on the sweet side. I chose a 5/10 spice level, which is usually my standard at any Thai place, but there was no heat at all. I also found a piece of hair in my curry, and the portion was small. It looks larger in the photo, but the dish that held the curry was extremely shallow. I ended up ordering their fried banana with coconut ice cream for dessert because I didn't feel full. The dessert was the best part about my meal- the bananas were nicely fried and the coconut ice cream was smooth and yummy. My server charged me a dollar extra for the dessert than what was advertised in the menu, but she gladly adjusted the price after I pointed it out.

More Google Reviews

We know thai food like the back of our hand. Here at Lai Thai Restaurant we bring you into our world of culinary expertise and provide you with a culinary experience you will never forget. Try our mouthwatering wings. We are based in National City, read more about our exquisite restaurant menu or give us a call now (619) 474-5546!

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