Reviews for A&W Canada in Nelson, BC
Overflown garbage bins, yucky tables,No decaf coffee (not bothered when suggested for next time), very poor service. Food - just... had regular coffee which was ok. Read more
Went for quick lunch had Double Teen burger fries root beer. It was okay quality has gone down and prices have gone up a lot. No... such thing as a cheap lunch at a fast food restaurant. Staff was kinda rude no one at the counter. I almost left. Poor service.Got coupons in the mail not sure if I will use them. I spent 1600 dollars. I may as well go to a full service restaurant at thenew prices. We need a MacDonalds and Burger King in Nelson. Read more
Went for quick lunch had Double Teen burger fries root beer. It was okay quality has gone down and prices have gone up a lot. No... such thing as a cheap lunch at a fast food restaurant. Staff was kinda rude no one at the counter. I almost left. Poor service.Got coupons in the mail not sure if I will use them. I spent 1600 dollars. I may as well go to a full service restaurant at thenew prices. We need a MacDonalds and Burger King in Nelson. Read more
Food is good, still staffs need training for hospitality.
Food is good, still staffs need training for hospitality.
this is my go to for cheap and good food. i love anw. ??
this is my go to for cheap and good food. i love anw. ??
Worst A&W we?ve ever eaten at. Slow service as only 2 people working. Often out of items (ie: onion rings). No hygiene as... handling cash and food. Person at counter moves slow and turns back for 6 min at a time ignoring people in line up. Took 20 minto get order even though we were 2nd in line. First time this happened we thought it was an off day. Tables dirty. Second chanceand service was worse. We recommend the drive thru location as a much better experience. This one needs new owner/manager. Read more
Worst A&W we?ve ever eaten at. Slow service as only 2 people working. Often out of items (ie: onion rings). No hygiene as... handling cash and food. Person at counter moves slow and turns back for 6 min at a time ignoring people in line up. Took 20 minto get order even though we were 2nd in line. First time this happened we thought it was an off day. Tables dirty. Second chanceand service was worse. We recommend the drive thru location as a much better experience. This one needs new owner/manager. Read more
Why is this location randomly closed for no reason when it?s supposed to be open. Tired of driving out of my way to find,... surprise! You?ve wasted your time and gas. Read more
Why is this location randomly closed for no reason when it?s supposed to be open. Tired of driving out of my way to find,... surprise! You?ve wasted your time and gas. Read more
I swear this location is closed more days then its open. How do we have 2 A&W's yet they both run at 50%. Let get a more stable... business in the mall and condense the 2 wasting away locations. Read more
I swear this location is closed more days then its open. How do we have 2 A&W's yet they both run at 50%. Let get a more stable... business in the mall and condense the 2 wasting away locations. Read more
What i witnessed at this location was deplorable. A manager with blonde hair side shaved showed up and slammed cups and lids on... the counter and demanded to speak to a specific employee. She was very degrading, demeaning and rude towards the employee. In araised voice was unbelievably rude in her delivery and was obviously oblivious to myself and the 2 other customers in the line. The employee did her very best to diffuse the situation and try to explain what had happened and then asked the manager to do itin order to show how it be done correctly. The manager barked back staying "it is below my pay grid" and left abruptly. If thatemployee who was being publicly scolded was my daughter she would have walked off of the job. There clearly needs to be someempowerment training at this location. That being said my order was hot, accurate and handed to me with a smile. Unfortunately.The incident i witnessed made it less than a 1 star experience. I am willing to discuss this further to protect employees fromthis type of treatment. A&W is a restaraunt from my childhood that created a lot of fond memories. It should be the same forevery customer AND the employees. Read more
What i witnessed at this location was deplorable. A manager with blonde hair side shaved showed up and slammed cups and lids on... the counter and demanded to speak to a specific employee. She was very degrading, demeaning and rude towards the employee. In araised voice was unbelievably rude in her delivery and was obviously oblivious to myself and the 2 other customers in the line. The employee did her very best to diffuse the situation and try to explain what had happened and then asked the manager to do itin order to show how it be done correctly. The manager barked back staying "it is below my pay grid" and left abruptly. If thatemployee who was being publicly scolded was my daughter she would have walked off of the job. There clearly needs to be someempowerment training at this location. That being said my order was hot, accurate and handed to me with a smile. Unfortunately.The incident i witnessed made it less than a 1 star experience. I am willing to discuss this further to protect employees fromthis type of treatment. A&W is a restaraunt from my childhood that created a lot of fond memories. It should be the same forevery customer AND the employees. Read more
Overflown garbage bins, yucky tables,No decaf coffee (not bothered when suggested for next time), very poor service. Food - just... had regular coffee which was ok. Read more