Reviews for Sonic Drive-In in Neosho, MO
I pulled in around 8:10pm on Sunday night. Parking long completely empty. After looking at menu and kids decided what they... wanted I went to order only to hear the kid on the speaker tell me they are only serving drive thru customers right now. So wewent to the speaker ordered and waited at window while our food was being made,what seemed fresh because it took quite a while.While waiting for our food about 3 or 4 cars pulled in behind us in the drive thru. Once we got our food without asking if weneeded sauces or napkins or anything the kid slammed the door and went on with her business hoping we would drive off. And wedidn't. We needed forks for our food napkins and sauce. After getting what we needed we proceeded to pull BACK around thebuilding to finally park to eat our food where we saw a couple cars parked ordering their food and one being served their food!As I questioned the kid about why she was serving them and why I was made to use the drive thru when i was litterally the ONLYcustomer in the entire Lot, she proceeded to tell me "I am the manager and I get to make that executive decision." There wereplenty of employees on duty inside to work. No reason at all that I could not park and order other than the manager was beinglazy and didn't want to walk outside and do her job! I feel like I was treated unfairly as a customer and discriminated againstat that! I feel discriminated against because we are a family who just came from church and are "church goers" and the peopleshe chose to serve were some guys in a mustang that were more her style. SMH I cannot beleive what this country is coming to!What a disgrace. Read more
My burrito is cold and my tater tots taste like they were from 3 weeks ago not to mention they're cold. If I can give them zero... Stars I would Neosho location sucks. Read more
Horrible service Lexi our carhop was very rude and had to be sent back 2x to get the right order the our card wouldn't work and... she refused our other card and took all the food back even the kids food won't be back to this place. Asked to see a managerthat never showed after 20 minutes. Read more
Did mobile order and was charged for bursting bubbles even when they told me (after I had gotten my drink) that they were out of... them. Was not told they were out and also was charged extra for it. Person I spoke to was snippy. Not trying to be a Karen, butthis was the second or third time in a couple weeks that I've had issues with this location and they aren't big on apologizing.She did ask me if I wanted to replace it with anything and I said no. Read more
Sat at the drive thru for approx 4 minutes. No one ever greeted us in any way shape or form. They were clearly open and many... others in the drive thru waiting for food. Short staffed maybe? At least communicate that if so instead of ignoring customers.We will not return. Read more
We waited at the speaker for about 2 minutes, nobody greeted us nor asked us to wait. We pulled forward to the window and the... girl in the drive thru, Sierra, said ?you were only there for like a minute so? with a negative attitude. I?ve worked in fastfood and I understand being short staffed but you never ignore a guest. They could have asked us to wait and there wouldn?t bean issue but we were ignored and then talked down to. Read more
We went during happy hour so the wait was pretty long. I'd say we waited about 10 minutes before we were able to order. Got our... food about 5 minutes later but they were so busy! Tater tots could have been a little fresher, but not the worse I've had. Foodwas good! Car hop was nice ???? Read more
If you only have the shake machine up and people order a sundae on the app, then don't have the app open. Let people get what... they paid for Read more