Reviews for Frisch's Big Boy in New Albany, IN
It's was definitely designed for customer experience at this particular store. I do believe if I wanted to get a free drink,... they probably would. The food was cooked fresh to order. The employee even wanted me to check the food I received before I leftjust to make sure it was all there. Read more
So waited 35 mintues for Cold Food? Apparently there was no one to bus the tables Almost every table was dirty The waitresses... weren't going to The weekend buffet was filthy Bits of food from almost a week ago Are these practices acceptable? Read more
Dirty. Tell they hadn't been cleaning. Not busy so no excuse for having it look that way. There were two customers in when we... got there. In the booths the creases were filthy. Food was ok. Not great. The sausage with the French toast meal wasn't cookedall the way. Noticed this at the end of the meal so there wasn't anything they could have done. Didn't ask about refills till wewere finished. When the waitress asked if our food was ok at the beginning of our meal she didn't even look at us when shespoke. She was speaking to an empty table when she asked. Not very good customer service. Will not return to this locationever. Very disappointed. If I could have given them no stars I would have. Read more
My friend took me through the drive-thru. I had already ordered from McDonald's so she picked up her order that she had put on... her app. I tried to use her app but gave up That's why we went to McDonald's. Anyway they gave her much more food than sheordered. And she got food that she did not order. She was not able to eat some of the food so I guess it went to waste. She gaveme one pancake and a sausage to try that she couldn't eat The sausage was extremely spicy and the pancake was typical. All inall her food looked better than the times I've been inside recently. Next time we might try the food bar instead. Read more
Slow service. It seemed like they?re understaffed, which is the case everywhere. Food was good. But they?re out of ice cream so... don?t have 90% of their desserts. You know, like the hot fudge cake that is advertised on the table. They could consider goingto Kroger that is 0.7 miles away and getting some vanilla ice cream to be able to make their signature dessert. Also, they had asign posted that the salad bar is indefinitely closed. Read more
I'd give it negative stars if possible... I tried the Classic Craft Butcher Burger... It was easily the worst burger I have ever... had, and I grew up poor, eating terrible burgers. Thin, dry, burnt, tasteless. I addressed this with the server, he said sorry,that was it. My bill was 7.49 (Thanks Burger Week), I still have the kid a 5 dollar tip. It's not his fault the food washorrible. Read more
The service was good, the ice tea was really good, especially with the nugget ice. Fries and brown gravy are my standby. Had... the Hog Heaven Burrito for breakfast and it was tasty. I would sauce it up a bit. Cold brew Dark Chocolate latte was good. Read more
They have the same problems as most restaurants. The lack of good help. Took awhile to get a seat. They had to clear tables from... the breakfast rush. The server did a great job. The food was good. We got our food quickly. I would go back. Read more