Reviews for Arby's in New Berlin, WI
I wish I could give them zero stars! Close the doors completely. They have bad hours, poor customer service and horrible... managers. Read more
Update your hours! Arrived twice within the posted hours and they were closed both times. Closed at 5pm on a weekend?
Their hours are all over the place due to staffing shortages but they have friendly service! My go-to fast food place!
Price of food was not in according to the menu board in drive thru. $11.21 for a sandwich, fries and a small lemonade filled... with ice. That's too much. Won't return,even though chicken sandwich was very good. Read more
Used drive-thru.Very rude order taker. Ordered classic RB, curly fries and shake. Menu board says shakes are Sm, Med, Lg. ... When asking how big the sizes were in ounces, she said "small, medium and large." I told her I can hear her frustration and Iapologized, but needed clarification of sizes in ounces so I knew what to order. So, ordering was unpleasant and unnecessarilyawkward. Now for the food quality ... roast beef was like beef flavored mush, curly fries were all 1" pieces (no curlys at all)and vanilla shake was white ice cream with milk poured over it. Needless to say, I will NOT return. Read more
What a joke of an Arby's. Lobby closed entirely, restaurant closes at 5PM on a Friday, and sold out of curly fries at 2PM. Like... I said, total joke. Read more
Closed again. Today at 5pm. This store has poor history of different hours or closed early. Unfortunately can no longer count on... them so I won't be trying. Read more
I wanted to take my 9 year old daughter out for dinner. She could have picked any restaurant. She picked our local... neighborhood Arby's. She's a cheap date, lol, but Arbys is pretty good food so I was all about it. We got here right arounddinner time. The lobby was locked and the door had a piece of paper that said "drive thru only.". I wasn't going to take mydaughter out to eat in the car (we already do that a couple times per week) and I kindof had to go potty, so we went toCleveland Pub and Grill where I enjoyed some fried pickles. Oh well. I suppose I hold MY LOCAL Arby's to a higher standard. This isn't West Allis. ??????????? Read more