Reviews for Baskin-Robbins in New Braunfels, TX
No ice cream of any flavor available yesterday.
Worst customer service. Never have half the flavors in stock and oh do not expect them to be open till their advertised hours,... yup they'll close as the please. Read more
All the time they don't have ice cream flavor what we need. All the time they got out of stock....they need to close this store... if they doesn't have enough product Read more
Great ice cream and serve
Called & made a ice cream cake order for my sons 18th birthday. Went to this location to pick it up on the way to his... celebration & they didn?t have his cake & informed me no ordered had even been placed. While I was there, I checked the number Icalled to make cake order as I wanted to make sure I wasn?t at the wrong location and it was indeed the correct store I placedthe order through. The customer service on the phone was great. Not sure what happened. I was very disappointed. Read more
Wife came in Tuesday morning 7/12/22 for a cappuccino blast and they denied her. They claimed it was an afternoon order only and... they are only serving breakfast options. Never have we ever had an issue getting one in the morning at any location we've beento that has ice cream. We literally drive from Bulverde to this location at least once a week. Never again! Constantly issues atthis location. Read more