Reviews for Five Guys in New Braunfels, TX
The food is definitely not appetizing and the price of the food is ridiculous! You can get a completely flavorless burger for... $11.69 plus tax and that's just for the burger! (Add all the free topping for some flavor) Fries and drinks are sold separately.A regular drink is over $3. Their small shakes ran $7.06 but it was actually good. A regular sized hotdog was $9 and somechange. I spent $100 on a meal for 4 people and a milkshake for me at a burger joint that sells food with no flavor and friesthat were cooked too long. At least you get free peanuts! The hype of Five Guys is just that, a hype. I overheard people sayingthat they would've been better going to In and Out. Read more
Great food! One of the best burgers in town. For sure the best chain restaurant burger and fries. It's a little pricey but you... get what you pay for. Read more
It was a hot mess and it's expensive. I don't think I'll be going back. Just not my thing.
Service experience was not bad but this is my 4th visit to that location and for some reason the fries are under cooked some are... had and they are limp. Other locations cook the fries completely but I just am not a fan of the under cooked fries at thislocation. It's only 4 miles from my house but I'll drive the 17 miles to the other location. I live the fries and it makes themeal better so not having cooked fries makes the experience not so good for me ???? Read more
in general is good. fast food. average. but the people make the difference. bah.. would be a good example of how the treat the... people. being there by mid day. when there is no customer and just existing. better compromise from the people would make thedifference. 17 $ for a burguer and soda is in my opinion expensive. even the basic burguer.. Read more
Well I can start with. Ordering our food with a little bacon cheeseburger and the bacon cheeseburger for my kid and I. ... Thinking all went well. We got to the table and was checking my email and notice the receipt have 2 little cheeseburger. Rushed to the counter to let them know the guy charge me for 2 little. So the lady at the counter said ?oh?. Well let me makeyou one single patty. She called me after a few minutes with a small foil tray. Felt super light for a redo. Opened it andshe just made me a single. ????????????. The customer service in this place is hilarious. Read more
First off the employees get Five Stars! They were very helpful with recommendations and friendly as well, absolutely no... complaints there. The deduction in rating was: 1. The food is very over priced. Two burgers, 1 small order of fries, a smallsoda and a shake was $35. 2. Our dine in order was served in a paper bag. For the cost of the meal I don't expect a paperbag. We might return for a shake some time but I think a nice restaurant that serves burgers would be preferable at the pricepoint Five Guys has. Read more
Worst experience ever with this location. We had to clean our own table to eat. Literally every tabe was dirty. With how much... the food is you would think cleanliness for customers would be top of the line. Dontbget me wrong the food is amazing. But tohave to clean before we ate. Restaurant was not busy. Read more