Reviews for Jack in the Box in New Braunfels, TX
I had ordered 2 Bacon Ultimate Cheeseburger meals. Both burgers had only one child sized patty and two strips of bacon on a... child sized bun. This isn't a mistake it is a rip off plain and simple. Then to top it off, the listed phone number isdisconnected. So there is no way to call and hold them accountable. I live on the other side of town and I am in no mood todrive all the way back in the rain. If you go here, make sure to check everything you order before driving away. Read more
Why is the dining room not open only the drive thru? There is no sign saying the dining room is closed the doors are locked and... the employees just look at you like your crazy. We were down visiting and wanted to go in and eat. Read more
Overall meal was cold. Fries were stale and old. Burger was warm at best. Only good thing was customer service. Other than... that a meh experience... Read more
Horrible very Horrible so I waited to order right now, I kept saying Hello and no answer so I drove to the window I saw window... wide open and no one in site so I waited I was going to go around again I see 2 co workers sitting outside talking I said Hi areyall open he didn't respond other then have his hand up for me to wait so he can finish his conversation with his Co worker,they Continued to talk as if I wasn't even there, the lady that was sitting down got up and they both went inside with outsaying a single word to me, I then pull around the window again to place a order and just so he could say we're close really???I dont understand why do people work at places they don't want to be at ???why for a check with horrible rude Customer service.To the Management in charge of Jack in the Box hire some better workers please . This happen tonight 9-25-22 at 8:20 p.m . Willnever go back there again . Read more
Super long wait in the drive through with only two other cars in front of us. Took about 15 min for us to even be able to order... and then another 12 min to get our food. In a drive through that?s not good. Sodas were flat when we went to drive them so wehad to stop at the gas station to get some drinks. Just not what it used to be. They used to be an excellent place to eat, gonedown hill tremendously. Read more
The sad thing is that Jack in the Box used to be good. This was a far cry from it's former glory days. I ordered 2 Spicy... chicken combos, tacos, and a breakfast jack. The sandwiches, fries, and tacos had a nasty taste. I came to the conclusion thatthe oil is bad. I can only assume it was the oil because they all had the same taste. It was rancid. The only thing half decentwas the breakfast jack my wife ordered. I've told myself one too many times that the next time will be better. Nope, it won't. Read more
Order # 480 on 7-29-22 at 8:09. This was absolutely the VERY best experience I have ever had at a Jack in The Box, ever. My... order was kinda custom the way I like stuff and the way my wife does. Claudia made sure it was accurate and perfect. It was ato go order and thoroughly awesome. Claudia put her glasses on to make positive she input the order to the T. I will go backeven more now. In a day where service has seemed to falter. This was an example of Claudia and the entire crew taking pride intheir product. Thank you for an awesome meal.. Read more
Jesse in the drive thru was very accommodating and pleasant. Got my order fast. It was fresh and hot