Reviews for Panera Bread in New Braunfels, TX
Pretty disappointed we ordered a cup and a bowl of chicken noodle soup this is all it had inside we paid over $15+ for chicken... broth. I went drive thru so I obviously didn?t open our soup till I got home. (It was soup for my sick family, I suggest justmaking it if you have any energy left in you.) I wont be emailing in my receipt... I DID NOT KEEP IT -___- Read more
I feel it's a waste of time looking at all the negative reviews but, here goes. I love panera. It's the one "treat" I allow... myself once in awhile. Usually the only issue is missing chips. I let it go because that's not what I go for. Window staff isamazing. It's clean, and when made correctly...the food is delish. I always get the roast turkey Avocado BLT. ALWAYS. Sometimesthey can be stingy on the Avocado but rarely. Tonight... was a joke. The AVOCADO was just traces of it on the wrapper...smearsbasically. There was NO Avocado. It's IN the name of the sandwich for Pete's sake.... people. Get it right! Read more
Ok generally I love Panera.... this is the first time I've had an issue. We rarely eat here because it's fairly pricey, but... delish for sure. Today: Delicious as always but for the $15 a plate I expected more than 3 peices of chicken. Sad. The kidsloved their pick two, and filled up and then had delicious deserts. Yum Here's where it gets interesting..... On the otherhand.... this car pictured is an employees car. After having a smoke break with us on the patio, he walked to his car parked inthe front first parking spot, and went to put on deodorant in front of all of us eating. Pulled up his shirt after smoking acigarette on the patio with us, rubbed some deodorant on and decided to move his car over a few inches to the west, i guess itwas too close to curbside? While it was loud and obnoxiously all weird I can't get over the fact how rude he was. I could go alifetime without seeing his awesome deodorant experience, or ever hearing his compensation car turn on again. The wholeexperience of food and a show was taken to new levels. Thanks panera, i can not say today was a pleasure. The food was tastywhole small though. I guess the car can compensate for that also. 5 stars only because this is the first time it's been all thatand generally the food is good. Read more
This is the worst Panera I've ever been to. Seriously, don't come here. They barely have any pastries, the staff looks confused... and lost, the food takes forever to be made even though the place is empty. The place is understaffed and the staff isundertrained. Had to wait like half hour for a hot chocolate, constantly asking and getting told to wait a bit longer. Terrible. Read more
The staff is overall friendly and helpful. I wanted to wait until I experienced both the drive-thru and an inside order before... writing a review. I?ve come to this location and sat inside as well as driven through the drive-thru. The drive-thru orderwasn?t as consistent as the in-person order. The tuna sandwich had one tiny spoonful of tuna on it, and they forgot to putbutter in the bag I requested for my baguette. For the inside order, my order was made correctly, but the cookie was hard as arock (I didn?t realize until I was driving away). I ordered soup and mac&cheese for the inside order, so I?m not sure if Iwould?ve experienced the tuna sandwich problem I experienced during the drive-thru. The restaurant was clean, including thebathroom. I will return. Read more
I love ordering on the app, pulling up and having someone bring my order to me. My new favorite combo is the 1/2 tuna sandwich... and cream of chicken wild rice soup. I previously tried the fast pickup, but there was issues, so I?ll stick to doing curbsideor dining in. Other than that, the fresh food is always amazing! Read more
Panera is overpriced and they have subpar standards. I ordered a 1/2 sandwich and salad today, 11/8, and luckily looked in my... bag before I drove too far away. I found what looked like someone?s partially eaten roll in my bag. I went back through thedrive thru and questioned why something like that would be in my bag. I was told that it was a torn baguette and it isPanera?s policy to tear the bread, not cut it, so it looks more ?rustic?. I reiterated multiple times that it looked like breadthat was partially eaten. The employee gave me another torn baguette in a bag and I left. So, they can give me a second pieceof torn bread in a bag but they threw the first piece of bread in the bag with everything else? What a mess. There are manyplaces to eat in the shopping center so Panera is now off my list. Read more
My son went to Panera for dinner came home with this Mac and cheese with two slices of bacon and nothing but soup, no sandwiches... because they were all out of bread. ?Panera Bread? with NO bread, seriously?!!! Read more