Reviews for Rita's Water Ice in New Castle, DE

They really need to keep Rita's open year around!!! I live in New York & visit my Sis here. Rita's is normally my 1st stop. Just... learned there is an Rita's in the Staten island mall. Must check out Read more

The cherry water is my favorite flavor, everything is super tasty, the sad thing is that they close so long.

I love Rita's! This was my first job a LONG time ago but the owner, Jason, is still willing to take time and say hello.... Products are great! Read more

Custard is always good. Service is slow. Prices are rising.

Rita?s water ice flavor has really dropped! Where are the real lemon peels in the lemon? All the other flavors tastes has... declined as well. At the same, the price for 1 quart is almost $7.00! Something needs to change or we won?t be back!!! SMH! Read more

Sad, the employee was absolutely miserable! Won't come back here. I had to ask for a spoon for my water ice. FYI if your... customer service sucks people will go elsewhere Read more

I had a legitimate coupon from Rita?s water ice manager and they refused to honor it at this location. I had to drive over to... the Basin Road location and they didn?t have a problem honoring my coupon. Haven?t been to this location since. Read more

I have been to many Rita's and this one stood out for how bad it is. Traffic was bad in the area. It is a bad location and the... service was terrible. I asked for sprinkles and could count 10 sprinkles total. Then I asked for some more sprinkles, and I didnot receive any more. This is a terrible place to take the family and any other Rita's location is better. Read more