Reviews for Burger King in New Castle, IN
My order was wrong when I got home, and the price was wrong. Charged for full size whoppers yet ordered Jr's. They were 2 for 6... so I was severely overcharged also they only gave me 3 Read more
Goods good but if you enjoy having good traction when you walk avoid going inside. Floor is always super slick in here
We got Whoopers with cheese,with no pickles and no onions and Fries and Mozzarella sticks....... The food was delicious I was... satisfied and so was everybody else,,,,,,, could do better with the workers but they finally got it right....... Read more
This place has really gone downhill. Every time I make an order, they always forget things. They?ll remember to charge you for... it, but the contents won?t be there. Every time I go they forget parts of the order. But they?ll sure charge for it. Check yourbags before driving off. Due to the consistency of this issue, it lends s to the notion that this might be a manager/trainerissue. I understand this is an entry-level job for kids in high school to gain some valuable work experience. But at the end ofthe day, the neglect for quality and service ends up costing the customer money. The drive threw employee today had ear buds inher ear, phone in hand while listening to music all whilst taking food orders from customers in the drive through. Which couldhave been the reasoning this time for neglecting to fulfill the order in its entirety. No one checked the bag as items weretossed in. I?m ordering for my family so it?s decent sized order. Then, you also see employees leave the restaurant and walkover to the trash bin area, clean up against the trash wall to smoke a cigarette. After finishing their cigarette, they go backinside, hopefully wash their hands, and prepare making food again. But I think the smoking area they have to go to and thecondition of the exterior which they lean up against to take some pressure off their knees and ankles leaves their clothessmelling. I could definitely smell trash on the employee that handed me my meal.(different employees, and the one who took myorder and took my money at the drive up window, I?m not even sure that she was aware that my order bag was sitting there becauseshe was busy listening to music and staring at the wall) I travel the Midwest for work and eat out frequently. This Burger Kingin particular always disappoints. And that?s saying something as Burger King?s my favorite fast food place for burgers. I don?tknow if it?s a management issue, training issue, inexperienced staff issue, or what. The food quali Read more
Love the popers so much hope they keep them plus we ordered chicken sandwiches and onion rings and the manager even gave my... Service Dog in training a free pup cup which was so nice Read more
Usually it's good but they didn't listen about my order and wasn't as good this visit for my food everyone else got their food... made correctly. Read more
It has been a struggle to keep coming to Burger King since the change of ownership i believe. But tonight Camey made me realize... that the ship is heading in the right direction. From the beginning of my transaction that started with me struggling with thephone app till the end the service was top notch.. Also there was another gentleman with a crown on that was fantastic as well,my apologies for not getting his name as well. But speaking of crowns ... Camey is right Bring Em Back and Keep them Back Read more
Nice people,they got my order correct and we got our food rather quickly they just need to keep the floors cleaner our feet was... sticking to the floors Read more