Reviews for Hardee's in New Castle, IN
This is the worst Hardee's by far I have ever been to. Take forever to acknowledge that you are at the speaker, then when they... finally do they are either out of everything or only taking cash and that's if they are open at all. Half the time they areclosed because no one shows up to work. Employees are rude. The person in charge of ordering supplies needs to be fired forbeing incompetent and not knowing how much stock they need. This is a pretty busy location so if they order a little to muchit's not going to be wasted. Corporate needs to step in and completely revamp this location. I have literally watch about tencustomers drive away in the 30 mins I have been waiting. Losing a lot of customers. Also says serving breakfast until nooncompletely out and stopped taking breakfast orders at 10:45 maybe earlier that's just when I got there. Read more
Service friendly but got my order wrong with no time to wait for it again. Both ice machines down and apparently they don't... believe in napkins here plus the wrong fries I got was cold and I ate in Read more
Absolutely terrible. Order was completely wrong and went back inside and still couldn't get it right.The fries they forgot were... barely room temperature. The only reason I gave one star is because the drinks were right. Read more
Woman on the speaker taking orders was short and rude. Not good customer service at ordering. Much better at the window. I... believe he was the manager. Read more
Has recently gone down a lot. The food is usually cold, always fill cups up too much with ice and you for sure don?t get your $3... worth of drink. Only few sips is all you get. Waste of money. Never give you condiments you ask for and then they are closed sounless you sit through the drive through for another 20 minutes you can?t get your stuff. Read more
I drove into the drive thru 5 after 9. Had passed 3 employees who were standing outside by their delivery door and then waited... for 10 minutes for someone to take my order or answer me. I finally drove up to the window and it was open and another 2 womenwere in there. I told the girl that nobody answered me at the drive thru and she said that they weren't 'really' open. All theirlights were on, they are 'open' for 2 more hours. When we went to leave I saw the same employees standing in the parking lotsmoking and just hanging out. Read more
I give two stars because I do like Hardee?s generally. But this time I was a bit disappointed. The fries taste old. And I... ordered a burger with no pickle or tomato... and somehow four pickles made their way on there. Yet the onion they put on wasabsolutely pathetic. Not to mention she asked me if I wanted ketchup on this - yet no ketchup made its way on it. But there wasso much Mayo and mustard it squeezed out all over. Not impressed Hardee?s. Not impressed. Read more
Was at the drive thru and never acknowledged. After several minutes, I said hello. Someone finally answered to take order.... Never even apologized for the wait. Read more