Reviews for Dunkin' in New City, NY
So slow. Waited 10 minutes for 2 simple coffees and there was one person in front of me who was halfway through ordering when I... walked in. 6 people behind the counter. Granted, they were doing stuff, but seems like they focus more on mobile orders and notthe people right in front of them. Maybe a management thing? Read more
Jeremiah Neptune is the best. He makes my coffee perfect everytime. Definitely the reason I visit this Dunkin!!
Kinda garbage service. Talks up a storm with some other dudes making everyone wait all happily. Then flat face talks to me for... my order and doesn't even get it right. Ask for two donuts, I get three donuts and charged extra. Dunkin doesn't even list theprices for donuts so I'm trying to figure out why the extra money until I get my donuts and realize it was because she can'ttake orders properly. Read more
Is at the location in New City NY the workers where fooling around with the group of kids they where loud and annoying but they... where in the party. The kids kept saying to put in the good word for them to get a job I don?t want to comeback to this locationafter this I was with 3 year daughter and she was scare seeing how they where acting. Fooling around being loud and obnoxiousjumping and hiring each other. The Eason for the one star is because the staff was partying with them as it was they knew eachother. Read more
This place use to be amazing, however I picked up my daughter from an overnight shift, ordered curbside... 1 Hour passed before... we realized no one ever came out! My daughter went inside the food was just sitting there cold! The staff wanted to simplygive my daughter the cold food, but my daughter insisted that she make us fresh food, the only reason she complied is becausethe manager came out!!! Shame!! Read more
I used to love this location, and still love the people but something has changed. It's slow, partly due to people who can't... decide which 12 donuts they want but it just seems to take FOREVER to get your order these days. I'm not sure what changed. Great staff but they need their mojo back. It used to be only the weekend was slow. Read more
Not the best DD location at all. Service is lacking in this busy location, and employees seem to be bothered by unsure ordering.... Try to make you feel bad for interrupting their cell phone conversation or chatting with friends. Stay away if you have anotherchoice. Management needs to make some changes asap. Read more
Super clean, staff is friendly, orders are always right.