Reviews for Arby's in New Florence, MO
We had a bunch of folks come in on a bus. They did a good job of getting our food there on time and hot.
Waited 5 minutes at the drive thru before an employee came over and had to put on a headset after looking to see that we were... there. then proceeded to wait 10 minutes at the window before anyone came to the window to tell us we were waiting on fries thentook our money and went back over to bag food without washing their hands or put gloves on, then got told ?okay? like she wasconfused when i said i wanted different food. this is a VERY unsanitary place to go i do not recommend Read more
Cody provided excellent customer service and is so intuitive he was almost reading my mind and got almost every single choice... correct for our order except nuggets instead of curly fries but i do like curly fries. Read more
I have visited this restaurant three times now. Each time I visit there is an employee at the drive-through window. As soon as... this employee sees me at the menu they walk away from the window and will not take my order. I have pulled up to the windowseveral times only to see Steph standing just out of eyesight talking. Calling corporate in the morning. Read more
-OMG the blonde lady was the WORST I'm trying to stay positive -If they were trying to make my order as it was being typed into... the screen. -Took three tries to get the gyro right. -Then she was mad at me because it was right the first time. I'm not theone who said it had sauce on it LOL smh. That's the first thing she told me. Order still wrong. -She tried not to give me myFrench fries three times. When I finally made it known that I wasn't leaving without them she she asked me crinkled or seasoned.-I said crinkled and she definitely handed me seasoned Read more
Apparently the credit card machine is down but no one told anyone standing in line that it was broke til you went to order. So I... stand in line for 30 minutes just to place my order before the rude lady at the cash register said anything. Worst place inhistory and should be shut down. Will never give Arbys another chance everyone of the stores are nasty and something is alwaysout of order. Read more
Dined in and glad I did. Team was loud and in control of everything going on. Showed professionalism and reflected on the food.... Everything was hot, correct, and delicious. More napkins than you could ever need and multiple reassurance of what sauce youneed or might want. Room was super clean and brand new. Great place to eat and the best Arby's I've ever had by far. Read more
Stood at the register 10 mins to place an order when there wasn?t even a line. Then had to wait another 10 to get my food. These... people are either lazy or hate their job. Read more