Reviews for Dunkin' in New Hartford, NY
The drive thru is hands down the worst setup they need the line to go around the walgreen's building so no one gets into an... accident I personally have came close to getting hit the line goes out into kellogg rd which is very busy this has to beaddressed and fast very dangerous Read more
Classic Dunkin' nothing too amazing but never terrible. Consistant coffee and the lines are never too bad. Clean and inviting.
If I could rate this place negative stars I would. Apparently they have no iced coffee cups can?t even get a doughnut ready and... then after ordering a maple bacon I get a regular bacon and egg on a croissant how horrible of service they should be ashamed Read more
Went today and waited over 15 minutes for our coffee order, which is ridiculous considering there was 3 other staff.. much... thanks to Jessica who was our cashier, very friendly and was doing everything in her power to get us our orders as fast aspossible in a very frustrating situation. Read more
I was there while on vacation and I went 4 days in a row and every time they messed up my 42.00$ order. I?ve called to talk to... someone and NO REPLY?. IM VERY DISAPPOINTED. Read more
I placed a mobile order at this location and after ordering come to find out that two of the drinks we actually ordered aren?t... in stock (I understand this is not the fault of the location, but still). When at the window the staff was exceptionally rude.After receiving my order I sat in the drive through for an extra second to make sure I had my whole order and upon starting todrive off looked over to see the whole staff flipping me off. Baffled I drove away and when opening my food found a gum wrapperinside of my food. Read more
Ill start by saying I love Donkin Donuts. However Skip this place. I went in around 7am and they had no donuts. The young girl... at tje counter never said a word to me. I ordered a cup of coffee and decided I would come back about an hour later to see ifthe had donuts. When I certainly back they still had no donuts out. I asked for 25 munchkins and a dozen donuts. The young ladystarted arguing with another employee because there were not boxes to put the donuts in. I was kinda embarrassed for them. Whenshe final was able to find smaller boxes she asked me what donuts I would like. I told her that there were not any displayed andasked if there were more in back. While she was checking another customer came in and the first thing out of her mouth was " arethey out of donuts again.". The service was terrible someone needs to step in and correct the issues at this location. Thepicture was taken around 8am on 10/18/16 Read more
The person who took our order was incredibly rude! I understand that as a society we are stressed...maybe she shouldn't work... with the public! Read more