Reviews for Olive Garden Italian Restaurant in New Hartford, NY

The server was awesome! She made our experience amazing! Our party of 4 had a wonderful evening and really enjoyed the... experience and the food. We were so impressed we had to let the manager know how wonderful she was .. Read more

14 of us were celebrating my brother-in-laws 80th birthday. Waitress was excellent! Food was great. Even with 14 people the food... came out quickly. Nice atmosphere. We'll be back. Read more

We stopped into this location for lunch while in the area and were pleasantly surprised. The restaurant itself was updated,... nice, and clean. Our waiter (unfortunately I didn’t get his name) was great. - Quick, friendly and attentive. The perfectlevel of service without being at the table too much, or too little. (That sounds picky but it can make a difference.) The foodcame out quickly. Salad and apps followed timely by our main course. And the food itself was really great. I’ve never had anoverly positive opinion of Olive Garden. But boy did this one change my opinion. Apps were delicious, as well as our maincourse. And of course the salad and breadsticks were good as well. - We don’t live locally so probably won’t be backunfortunately, but if you’re in the area and hungry, this location should not disappoint. Read more

I tried the new jumbo stuffed shells. Absolutely delicious. All flavors were well balanced. Our server was polite, and... helpful. Even though they were busy he checked in multiple times to see how we were doing. Topping off our drinks, getting usmore soup and bread sticks. Hands down the best service I have ever received at a olive garden. Read more

Waitress was horrible, to the extent she shouldn't be a waitress. Took our orders, soup, salad, bread sticks for me, husband... ordered a meal, with soup, and a to-go order. Waitress brought the drinks, salad and the bead sticks. Someone else, later,brought out my soup and my husband's meal. Had to ask for his soup and then it was brought out. Never saw the waitress again,until she came over to get us to pay, she did say thank you for your patience, I informed her that it was completely gone.Never ending soup, salad, bread sticks. Reply was, can I bring you a soup to go. Um no, just a manager. Then the excusesstarted, extra table, not her fault, etc... I had been watching her, three tables, one with four people, one with three and us.She had another table, but they paid and left before we even ordered. I interrupted her and said the manager please, sheinformed me that I had to listen to her first, as she was getting louder and louder. Um, no. I looked at my husband and informedhim I would pay the bill at the front desk and speak to the manager up there. I got up and left. I spoke to a manager, she wascomping some of the meal and then my husband came up. Waitress was giving him the song and dance and he told her that he wouldsimply like the to go box and his to-go meal. She informed him it wasn't likely due to our attitudes, now at this point myhusband has barely spoken to her. A couple of minutes later she did toss a container at him, never did bring the other meal.Needless to say, the entire meal was comped. On the bright side, I had another waitress come up to me, give me a hug and told methe next time to ask for her, gave me her name, and said I will give you awesome service. I believe we have had her before andshe was awesome. Read more

Brought my boyfriend to dinner at Olive Garden for his first time and was absolutely BLESSED with having Colleen as our... waitress. I’ve never in my life had such an amazing server (and that’s coming from a fellow server who frequents diningout). Bless her. She truly seems to love her job and what she does and it reflects greatly in her service. She was so friendlyand accommodating even when we asked to switch from a table to a booth after being seated (Ik that can be a pain as it messeswith rotations or sections sometimes). She was also very quick and attentive despite having many other tables and the kitchenbeing slow. She went above and BEYOND to keep her tables happy through the wait. The service and kind demeanor made up for thewait for food. Hope she’s treated the absolute best by management and owners as she’s evidently such an integral part of theestablishment’s reputation and welcoming atmosphere. My boyfriend said, and I quote, “the food could have been terrible andserved out of a toilet and I’d still come back to have her as a server” ???? Read more

We stopped here on our way back from the Adirondacks. Our entire experience was great. Our food was delicious. Our waitress... Julie was so pleasant and our girls loved interacting with her. We were talking about our youngest birthday coming up, and shesurprised her with an early birthday slice of cake, and the staff sang to her. It’s too bad we live 2.5 hours away. We’dcome here all the time just for the friendly atmosphere. Read more

We had an amazing experience. The waiter Skeeter was one of the best waiters I have ever worked with. He seemed to enjoy his job... was super pleasant and was quick. The food was amazing and the rest of the staff from the door greeter to manager wereincredible. If you are looking for an amazing meal with a great atmosphere and even better staff this is a number one pick! Read more