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Reviews for McDonald's in New Haven, CT

Regina Alvarado 1 year ago
1

Horrible service food was cold and employees speaking about customers in Spanish assuming the customer is not bilingual. Called... to file a complaint employee refused to get manager or supervisor and hung up phone after refusing once more to give corporatenumber. All because of a 2 minute wait on fries and customer didn't see the need to park when there wasn't any other vehicles.Asked for money back and employees started saying remarks about the customer. Read more

J D 1 year ago
5

Had 2 lanes but only 1 open but had fresh hot french fries on a Thursday @ midnight so that was definitely a plus

Matt Gilman 1 year ago
3

This Mcdonald's is amazing. We ordered food at 1:00 am and it was amazing. I felt so patriotic eating my quarter pounder at 1:30... am while watching south park and talking about football. The way the patty was cooked was so inspirational and it gave me thefeeling of pure bliss. Thank you Don's for the incredible experience?? Read more

Nathan Hughart 1 year ago
1

Has to be one of the worst locations in the state. I've been here twice and I'm not convinced they even have cheese since... they've never given me any. Fries were oversalted. Read more

jennifer U 1 year ago
2

We went inside to eat, it was quick which exains fast food. The tables were a mess luckily I carry Lysol wipes. I had to go ask... for napkins, just some advice when someone "dines" in give napkins especially if you see them with a toddler. The straws/lidswere not stocked and it was a mess. I went to empty my tray and 2 pails were completely full. I understand it gets busy butthings should be stocked and clean. Read more

Stefan M 1 year ago
4

Easy to order drive through. Quick service. Lost one star as they gave reg quarter pounder instead of deluxe (lettuce+tomato)

Edwin Perez Jr 1 year ago
1

Whoever identified as the ?store manager? on 7/27 around 4:45pm was unfortunately rude to me. I understand you all are working... as hard as you can, but please don?t lose your customer service skills in treating people right. This kind of thing is justdisappointing. I would love to change my review if things improve. Read more

Kelly Angotta 1 year ago
1

The interior design and seating is very modern but it is very dirty everywhere and seats are worn. We stopped here on a road... trip to use the bathroom and get a quick dinner. The women?s bathroom was gross and the sink water was scalding with no way toadjust the temperature. I had young kids with me so it was a problem. Read more