Reviews for Firehouse Subs in New Orleans, LA
Sometimes they cant get order. I say no mayo and get mayo say no pickle and they puy sandwich if takeout check before leave
They have the best sandwiches. I also enjoyed the side salad.
Came in to get 2 sandwiches to go, no other customers were inside. In fact, we thought it was closed because every chair was... already placed upside down on the tables (good thing we weren?t dining in? They had about an hour and a half until closing timestill). No one said anything when we walked in and we said hi and checked on closing time since it was July 4th. It was stillover an hour until closing and there were 3 employees inside. I asked when they closed to be sure we weren?t going to be thoseend of the night annoying customers holding them up since they were already cleaning and it seemed like they were alreadypicking up for the night. One was sweeping the floors around us while we waited and the other two were behind the counter havinga good time chatting and joking around. When I ordered I had a small meatball sub/sm cup of chili and added 4 toppings to thesandwich. Husband ordered his sandwich and we proceeded to wait. The two joked and horsed around a little and then proceeded tomake the sandwiches while the other employee swept around us. They finished and she handed me the bag, I smiled and said thankyou, and she just looked at me and handed me the bag. Ok?I guess she?s not the friendliest. Not one word to my husband or Isince we got there from anyone. We got home and I had a piece of bread, 2 meatballs, and some sauce. No toppings whatsoever.Not one other order the entire time we were there from anyone. No other pickups from customers. No phones ringing. How hard isit to get a small sandwich order right? Too busy playing with the friend behind the counter? Just didn?t care to do the job? Itdefinitely wasn?t worth the cost. At least the sandwich was warm?and the place was clean. Read more
Food is good. Good deals, but I will never go back to this location again. They tried to charge me a $1 for a small cup of... water. This is something I receive at no charge all the time. I actually think this breaks a Louisiana state law, too Read more
Very unprofessional. I shouldn?t have to argue with staff for a refund. Called to place an order and was told my food would be... ready in 5 min. Not sure if this place takes phone orders, but the young lady took my order as if they do. I took longer than 5mins to arrive just to give them time because I know they get busy from my first time being there. Which is why I called toplace the order. Arrived expecting to pay for my order and go, but that wasn?t what happened. Walked to the register and gave myname and a young lady allowed me to pay for what I ordered over the phone from the receipt. My order came up to $18.92. I handedover a $20 bill and was given $1.08 in change. I thought the young lady would turn around and hand me my phone order, but shewalked away and said that it wasn?t ready. When she said that, I asked for a refund which shouldn?t have been that hard to do.The food wasn?t ready and I had just paid. The young lady refused to give me my money. She the proceeded to say that I didn?tgive her $20. Even though I did and she had the receipt. It even went as far as her trying to physically put her hands on me. Iexpected good service because my first experience wasn?t bad, but this time only made me realize that this type of service comeswith minimum wage workers. Read more
I had a great sandwich on my last visit. I wanted to try something different, so i asked the server for a recommendation. She... recommended the jerk chicken. It was fantastic. Do yourself a favor and try out that sandwich at the degaulle location. Read more
Turkey bacon ranch was delicious!! Thick filling hot sandwich. Everything was fresh and overstuffed. Update 12-5-2020 Still... delicious lol and the staff was really nice! Read more
Wonderful location with friendly staff. Great sandwiches and the opportunity to give back a little to first responders makes... this a place worth visiting!! Read more