Reviews for Domino's Pizza in New Port Richey, FL

Busy Friday night I understand. But when they say 45 minutes and it's over 1.5 hours I decide to call the store for an update.... The employee, don't worry I got your name, when I asked what the status was, he hangs up on me. Will report to corporate. Willnot order again. Terrible service!!!!!!! Read more

Just had an order and the pizza was delicious but the cinnamon twists were plain with nothing on them. They took great care of... me, great customer service and added a credit to our account for the mistake. Thank you. Read more

Always great pizza and the employees are always super friendly. I get the handmade pan pizzas every time and you can't go... wrong. Chicken wings are small so I don't usually order those here, but it is a pizza place after all. Read more

I may spell her name wrong, but the manager (at least I got that impression) there named Ceirra kept calm during an intense... moment and focused on what orders to fill. She then expertly de-escalated a call from a somewhat upset customer who wronglyordered online and meant to order 2 pizzas instead of one. Instead of pointing figures or putting blame on anyone, she informedthe customer that they are expediting the process and apologized. This is someone who has expert customer service and superiorbusiness skills of how to handle stressful situations. Maybe this is why Domino's is turning things around. Thank you for thekind conversations Ceirra and for making it a good waiting experience! Read more

The pizza was way over cooked and burned. When I told the employee about it she ignored me and went to the back. I waited for... her and she didn?t come and then I found her making more pizzas for customers with her bare hands and not wearing gloves. Andwhen I asked for the manager she said the manager wasn?t there. When I asked for a refund she charged me twice for the pizzainstead of refunding me. She doesn?t respect costumers. Read more

Don't know what going on the past few months, but the online orders placed have had issues with being right. Ordered a hand... tossed pizza yesterday but received a handmade pan or Brooklyn, missed the crusty edges and it was deep. Time before that theyput jalapenos on the wrong pizza, I had ordered 3 pizzas, and also burnt the marbled cookie brownie and forgot the sauces I paidextra for. And before that the thin crust pizza was fully loaded with meats when it was the cheese pizza and the hand tossedwas nothing but cheese Read more

Apparently they don't know how to add parmesan to wings, how do you mess up the order twice in a row. ???? They give use plan... wings then drive to drop off wings with just the garlic sauce on it. This domino's is sorry Read more

Dominos, you have to be joking with these sad excuses for wings! I've never got them SO tiny before. I will never order wings... from dominos again, you get maybe one bite of meat. Dominos wings are an absolute joke. Read more