Reviews for Dunkin' in New Rochelle, NY
Service used to be great. Sometimes the customer service can be very rude and present a foul attitude.
Best dunkin coffee ...it is always consistent no matter who makes . Def the go to spot for a very good coffee.
Ended up here after our love bugs car was tweed out the dirt and for a late night this did the trick. Clean place and the... gentleman was really sweet. That's always a plus when it's 5 am and you are slightly cranky. Read more
Love dunkin but this location is always dirty and always has a line/wait even when your order mobile. They definitely cater to... the iona kids first too I ordered a drink on mobile drove from my house in Pelham to dunkin in New rochelle and took a call inmy car what said would be ready in 8 mins wasn't ready 24 mins later because instead of going in time order or even makingeasiest/quickest first if they want to go out of order instead they took care of iona volleyball team breakfast and drink orderswho had arrived while I was in my car on my phone (clearly way after my mobile order was entered) after all that my order waswrong n I had to get a refund Read more
It's always lack luster at this location. It always takes forever to get your food either due to college and high-school kids or... the staff is just slow. Front parking area isn't to safe and I think it's miss spaced. Says 6 cars should be 4 for reversalpurposes. However their Bacon is always on point. Snacking bacon or bacon egg and cheese. I just hate waiting 10 to 15 mins forit Read more
I've been here a couple of times and had excellent service, but what had happened to me today was outrageous. I ordered a donut... and ice-coffee and the cashier was fine, but the individuals working behind the counter were staring at me and pointing fingers.Then as more customers came behind me their order was fulfilled before mine. When no customers were waiting for orders, theyfinally asked for my order number on the receipt. When I took out the receipt to read the number the staff members walked away,before I could read the number and finally began to make my coffee. I worked in the service industry before and I know whatit’s like to have a rush or a bad day, but this seemed to me as bullying from behind the counter. Read more
Whenever I had craving for a sweet snack you can bet I simply stopped by Dunkin Donuts. The Main Street on New Rochelle had so... many options for quick food but one place I always felt comfortable walking into was definitely this place. Per my observationit was a scene for people between the ages of 15 to 30. Not too many large families passed through here. They had a small sizedparking lot right outside as well as one on the hill behind them. Because I happened to enter their establishment around thesame time each time I happened to always meet several donuts warm on the rack and ready. One of their tastiest products is theChicken Snack N' Go. I think DD should do more to promote this item and I would recommend that everyone try it since it's notvery expensive. Read more
It's dunkin what cam you really say. This one is by a university so at times they are jammed packed. Service is what you pay... for. Read more