Reviews for Dairy Queen Grill & Chill in New Westminster, BC

Love their food, but this branch is always filled with flies, and the cleanliness of the branch is not that great, they always... mix up your order, adding extra bacon or sometimes you order bacon and there is no bacon. Read more

Convenient location. Awesome ice cream! Cute little patio out front. Limited seating inside, only a couple stools. Service is... good as well. Read more

Great blizzard, great service, have been coming to this location for about 20 years and never have been disappointed. Ice cream... cakes, blizzards and sundaes are all fantastic. Service with a smile, quick and easy. Nothing I can complain about. Read more

It's fast food. Don't usually review fast food as 99% of the time it's reasonable to expect bad service and low quality. Picking... up a poutine which is okay here by fast food standards, exceptional wait. Unreasonable. So they upgraded it by a size. Theselittle things are so simple and mean a lot. It's not about getting something, it's about acknowledging that the servive is poor Read more

Went in for 2 x 1 litre containers of soft serve ice cream and was given 2 large Blizzard glasses with soft serve instead. ... When asked, the clerk said that each glass is .9 of a litre so it is close enough. When I pointed out that they are only .61 ofa litre, she and another staff member said that they were out of 1 litre containers and that their corporate office told them touse a large Blizzard glass instead. So I paid for 2 litres and they gave me only 1.2 litres - almost half what I paid for. Nice. Last time I was here there was almost NO Ice cream in my banana split. I won't be going back to this location. Sad anddisappointing. Read more

Ordered hot fudge sundae and blizzard. Most blizzard option were not available - ended up getting smarties. The guy forgot to... serve the blizzard upside down and did not honour their free blizzard policy. And claimed they did not offer at this location. Read more

I usually get my cakes from here and never had a problem until today. Paid full price for what looked like a practice cake, if... I wasn't such in a rush I would've returned it ???? Read more

Confused with pickup area, no signs where to go. Staff was good. DQ ice cream is good. No dine in, only take out. There is dine... outside in the sidewalk. We had rain so it was harder to pick up our order. Only 5 parking spots at the back. Suggestions: Plsmake arrows where to order and where to pick up. At order station pls put bigger sign where to pick up. - we ended up juststanding infront of the order station. Other people could have taken our order. Ask for a name. - others can take out order. -1star cz of messy organization. Could be better. Read more