Reviews for Panago Pizza in New Westminster, BC
It's the first time I bought pizza from panago. Its address is 611 8th street New Westminster, BC. The associate was not wearing... any gloves during the whole process of preparing my pizza, starting with preparing and expanding the dough on her bare forearmsand then pouring all stuff ,olives, onions, hams, peperoni, cheese and all other stuff on the dough with bare hands, no gloves,no tongs, just bare hands! She had long long hair and was not wearing a hair net in the whole process. She did not even washher hands after working with my payment and giving my receipt. After 15 min when pizza was ready, I said "Thank you" to her andshe did not respond at all, just staring at me! Really disappointed with the whole pooooor costumer service. I have not triedthe pizza though! I am not sure if I really like to do it or not, to be honest. P.S: She was not wearing a mask as well, Covidhas still not been eradicated, right?! Read more
A total waste of time. The store was advertised as open. ordered online. The order was accepted. I arrive at the restaurant to... find it closed. I'm glad I didn't used my credit card. Read more
This is what a $65 order from Panago looks like. What kind of a world do we live in where that cost brings this product? Looked... and tasted like frozen pizza Read more
I love this Panago! I have been going here for a few years, mostly get it delivered but the odd time I go pick it up. The pizza... is great, always. We are plant based and they really cater to that. And whoever is working there is always so kind. Tonight, Iscrewed up the order and she fixed it in seconds. The only advice I have is for the owner; put a tip option on the card machine.Your workers are superb and they are missing out on rewards for their service. Read more
Okay, I honestly don?t know why some people give low review on this pizza place! So far, I ordered pizzas, wings, and even salad... here and I really enjoyed their food! If you want to have a fresh and decent pizza with lots of toppings, go ahead order onlinehere! Their website is cute too. Oh, I recommend ordering dipping sauces! My favorite is blue cheese dip! :) Read more
Absolute terrible experience with the call centre today. When asked to speak with a manager, I was transferred to Kristen who... did not even try to resolve the issue. Was ordering three large pizzas so with their prices, it was no small amount. When weorder a Garden Veggie, we always choose to substitute 3 or 4 toppings to comparable veggie toppings. Their system now onlyallows for two changes before forcing the customer service rep to change the order to ?creat your own? which changes the pricefrom $20.70 to $27.00?ahhh not acceptable..so I asked the manager to override this and she bluntly refused, citing ?this willupset our stores. They don?t like it when we do this!? Stores? What about the paying customer? If I want green olives instead ofblack, red pepper instead of mushrooms, goat cheese instead of blended and spinach instead of pineapple, that?s my prerogative!Changing the price by $7.00 or $2.00 per change is highway robbery! I am disgusted with the lack of customer service skills inyour manager today. You just lost my $60 order. But hey maybe the manager?s bonus will go up! Read more
Pizza's ingredients are ok and not greasey, getting them to deliver it without messing up the order or undercooking it is... another story though. It's a problem with all panago locations because they outsource the calls they get to some guys in indiawho don't usually understand simple things like "well done" or "extra cheese" too well... Read more
This place is really good..had the new york it was fresh and loaded with toppings the cheesy bread so good and the wings top... notch. I've ate many different pango locations this is up at the top. Read more