Reviews for Haven Rooftop in New York, NY

My family and I had brunch at this Haven Rooftop on Sunday before going to a show. We waited over 10 mins before anyone even... came to the table and when the waitress did, she had an immediate attitude. My husband ordered a cappuccino (she never broughtsugar). My daughter ordered an orange juice, she never brought that either. We had to remind her 15 mins later that the juicewas never provided. I will say that the food was absolutely delicious. The steak and eggs were divine, blueberry french toastwas heavenly, and the brunch pizza was also good. Unfortunately, because of the service, i’ll never go back. The view was notthat good from where they sat us. Read more

Ambiance/Vibe: The rooftop was nice but we didn't have much of a view from our seats, other areas had a much clearer view of the... city. The music selection was nice, it was a nice atmosphere for a Saturday night. Service: Our server Axel was FUN AS HELL!(the fact that I remembered his name speaks to his service)!! He was sharp, made great suggestions, and was worth every bit ofhis tip! Even the men downstairs who verified the reservations, were such nice people and very helpful when we wanted to findplaces to go afterward. Everyone was sweet and made our night perfect. Food/Drinks: The food was appealing, and the descriptionof the food was a lot better than the taste. The food wasn't bad but it was very much so - eye candy! The drinks were okay, aswell - its the reason for 3 stars. Even the shots (terrible) but you know what, the service made up for everything! SideNote: For more photos and videos check out my foodie Instagram @hike4foodies Read more

This is a great little secret place! The building isn’t clearly marked & it’s only by looking at the top of the building... would anyone realize that it is located in the Sanctuary Hotel. Once inside, again…we find ourselves asking for help infinding how to get there. But the dining space was comfortable & staff are friendly and attentive. A live DJ mixed upbeat music& the retractable awnings were drawn back after the sun went down. The food was delicious, but a bit pricey. I was especiallysurprised that the slice of chocolate cake was $25! We were celebrating a birthday so I didn’t even look at the dessert menu,I just asked for cake. It was good, but not that good. Read more

Ambience : great ambience. Seating is on roof top and we had to wait at lower level . Food : food was great. We ordered... heavenly chicken, chicken wings and zelle platter . Food was tasty and hot. Every thing was as per our request. Waiter: Shewas nice. Took our order well and was attentive. Overall it's a nice place.only drawback was its rooftop and claims a goodview which wasn't there. Overall recommended. Read more

Went to this place on a Friday night and if my friends didn't have reservations I wouldn't have gotten in. Reservations are... Highly recommended especially if you're going around dinner time or in between Broadway show times because it gets very packedhere being in Times Square. I'm giving 4 stars because the night I went the music was on point and the Playlist was a lot of CBreezy so yea they got a star for that because the vines were perfect! The location 5 stars if you don't mind a rooftop in themiddle of time Square. The ambiance gets a 5 too its a really cute rooftop! 5 For diversity of staff which I can appreciate.They got a 5 for the music that night I went 3.7 for the food it's not anything to wrote home about and also the price for 1cocktail $18s beers $9 and top shelf shots $38 so you do the math. Not sure if I'll be back but I had fun when I did go withfriends in town. I'm not good doing lines even with reservations but do you .... Read more

Very nice place, I dont have a reservation but they accommodated me and was able to sit at the bar and have had a nice chat with... their lovely and friendly bartender. All of their staff are wonderful, they reflect the great costumer service standards. I willdefinitely be coming back to try their other menus. Read more

Came here after a broadway show. Loved this rooftop. Great vibes, Great views, decor, ambience and atmosphere. Great food &... drinks quality. Delicious meal which I highly recommend. This rooftop is within the sanctuary hotel. Got a little lost gettingup here (went into wrong elevator(s) , but once went up everything was nice and smooth. 90 min limit...but Great service. Staff were attentive & courteous. Read more

The place is great. It’s located inside a hotel. The service, food and drinks are very good. The servers very friendly and... knowledgeable of the menu. They got fun dynamics to do when it comes to drinks and in groups of 3 or more. The place andambiance is nice and chill. The view might not be the best but well decorated for sure. Went on Sunday after Brunch time so itwas quiet, probably is more lively around peak time. Our server I believe his name was Alex or Axel, very low haircut withglasses, very helpful and cool. Read more