Reviews for Insomnia Cookies in New York, NY
Omg insomnia Cookies are heaven! I tried their cookies for the first time and man Was I a happy guy. I have missed alot in my... life but this here sheesh I'm going right back this week ???? Read more
Simply the best cookies in the area! They deliver til super late and they have ice creams and super cold milk!
Ok so it takes a while to make these cookies I didn't know I had to order online so that took even longer. In the end I didn't... get the cookies cause my driver wasn't patient enough to wait for them. Read more
Was told to wait for 4 confetti cookies to bake and after waiting 10 minutes they told me they didn?t have any. I requested a... refund for the ones they couldn?t make and they told me it would go into my bank account in 3-5 business days. I was neverrefunded even after calling and having back and forth emails with the corporate office. Basically lost $20. Read more
Terrible delivery and customer service. I ordered directly from their website and the order never arrived at the scheduled time... of 2PM (it was supposed to have been for a work event). When I called the store at 2:15PM, I was informed that the order wouldonly be delivered at 3PM because the cookies were still being baked. I told the staff member that the event would already haveended by that time, but she was unapologetic and rude. Read more
The smell when you walk in will have you IN LOVE!! BEST cookies ever ! White chocolate macadamia and snickerdoodle are top... faves ! Read more
This was my first visit and I was so pleased. As soon as I walked up to the counter Dashawn was super friendly and helpful. He... walked me through the menu, hooked me up with samples, and gave me his personal feedback to make sure I made the very bestchoice for me. Everything tasted fresh and yummy! I'm def making this a favorite location on my maps - must repeat! Read more
The reviews regarding extremely late deliveries are all true. Ordered at 8:13pm for a 9:30pm delivery and didn?t receive my... order until 10:40pm. No explanation of what happened and no heads up about the delay. Read more