Reviews for Potbelly Sandwich Shop in New York, NY
The associate at the cash wrap had AMAZING customer service, she was a sweet mature lady. She made the rest of the service... better, the other staff seemed like they just wanted to rush us through. The Philly/Jersey Cheesestake could've had a bit morefood for the price. I could've went to Philly and got one with more meat at cheaper price. And it only tasted okay. Read more
Fast and friendly service. Sandwich was made exactly as ordered. There was also a man playing guitar ????. Not sure if that's a... standing gig. Read more
It was over a year ago and was the second time I've only been to a Potbelly Sandwich Shop. Staff was friendly and the service... was quick. It is a good option to any of the various major chain sub sandwich shops, and NYC deli shops. Especially if you havejust visited the Empire State Building and our hangry. It is located on Fifth, the next block up from the Empire State Building.Food was delicious and satisfied my hangry pains. Well worth checking out!! Read more
Loved the sandwiches, delicious and healthy! Place had an old fashion design and very warm atmosphere. Totally recommend this... awesome place Read more
Custom sandwiches that are fresh and delicious. Courteous staff (much better than the average NYC indifference or rudeness).... They classify roasted red peppers and cucumbers as premium ingredients, and I could not agree more! So good! Loved it and willbe back on my next visit. Read more
There will be long lines at lunch. There is nothing special on the menu. I frankly expected some really good roast/smoked pork... belly etc. It's the usual fair of cold cuts like roast beef, turkey, ... The sandwiches are on the smaller side, making them abit expensive. One can chose between types of bread, which run through a hotel-style toaster adding a little bit of warmth andcrunch. Shown is the wrap with roast beef, mayo, lettuce, onions, and tomatoes. Somehow, they managed to assemble the sandwichso that the mayo became liquified and ran all over my hands, since the the wrapping paper didn't catch anything. They didn't addany napkins to my lunch bag, and it was hard to locate them in the store. So, this is not a quick lunch for someone riskingtheir office outfit to get ruined. To wash my paws, I had to get the key code for the (one available ladies' bathroom - mens'were out of order) from the counter. Read more
Potbelly makes a damn good sandwich. The bread is flavorful, the toppings are tasty and the broiler method makes everything... taste better. On the negative side, I'm pretty sure their new "Bigs" are a bit sneaky - I got a larger piece of bread, but thesame amount of meat as a regular. Maybe it was just my server, but I'm not sure the upgrade was worth it. If I could see themput the meat in, I'd feel more confident they're making the sandwich right and using the fair amount of meat, but who knows whatgoes on behind that tall counter. Read more
OMG... sad that I tried this place my last day in NYC otherwise I would have tried more items on the menu... chicken pot pie... soup was amazing Read more