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Reviews for Shake Shack in New York, NY

kristen giarraffa 1 year ago
5

It was my first time visiting a shake shack. The woman helping me (Vanessa M) was so helpful. She answered all my questions... about the menu options and was so friendly and kind (some of the other employees were talking and seemed like they didn't wantto be bothered). Vanessa M made sure I was happy with my order and that everything was to my liking. I wish that staff at otherfast food restaurants were as nice as Vanessa M was to me. Vanessa, thank you for such a wonderful experience. The burgers andshakes were delicious and I absolutely will be back! Read more

Jerald Kng 1 year ago
5

Food is good, nice vibes with the sun shining through the glass window, food didn’t take too long to order and made

QT Cha 1 year ago
4

Wanted to try to see what the fuss is all about. It’s just another burger place. Burger was nice and juicy. Fries were crispy.... The strawberry milkshake didn’t have enough strawberry flavour. It was more vanilla than strawberry. Read more

Jennifer Liang 1 year ago
3

Mixed feelings about the food. Had higher expectations for the bourbon and shake stack. The mushroom patty was a redeeming... factor though. The curly fries were pretty good, but not really worth the price. The milk shake was far too sweet, we ended upchucking out after trying to finish half of it (and we rarely waste food so ????) Read more

Joel Imventarza 1 year ago
5

Great burgers! Nice location. Service was a bit slow. Had the new double burger with crispy echallote. The cheese fries and... bacon fries are amazing. Read more

Beth K 2 years ago
3

The food was lovely, but the wait was horrendous! We arrived at 12:30, queued for 15 minutes and spent a further 30 waiting for... our food. By the time it was ready, we were ravenous. They also ran out of buns while we were there, so there was a backlog oforders while they waited for delivery. A really convenient place to eat if you are visiting the national history museum, butdon't expect quick service! Read more

isac R 2 years ago
2

Waited more than 30 mins for couple sandwich which seems to be so hyped. I remember the original shake shack at Madison SQ park... when they started, it was very tasty. Sadly not any more. It just waste of time waiting for unreasonably hyped priced sadlooking sandwiches for more than 30 mins to get… chicken sandwich was too salty, i did not even finish Read more

Chiaa Kirkpatrick 2 years ago
4

My first time trying their food and was surprised. The drink was very tasty. Not a fan of their fries though, a little too dry... for my liking. However, this is the best burger I've ever had! Read more