Reviews for Shake Shack Battery Park City in New York, NY
It's Halloween weekend here in downtown NY so it's busy. The food was hot and tasty. The cashier was friendly and welcoming and... there was a worker cleaning tables in and outside the restaurant. Overall quick and easy. Read more
The food took 30 minutes to be served, but they are always busy and the employees are doing their best. The guy taking orders... was not trying to inform of the menu or any option of sauce available or sides etc. needed some help since it was my first timeand i didnt want to hold up the line. I wanted to order more stuff but i just rushed and moved on. There was a lady who wasconstantly cleaning the restaurant and the patio who was very friendly and hard working which made it easy to find a table tosit down asap. Read more
The burgers are delicious! The fries are run-of-the-mill bagged frozen fries, but still pretty good. The milkshakes are good but... too small for the price. Overall, a good burger place if you are low on options nearby. Read more
My Shroom Burger was yummy, but the Milkshake had so much sugar in it-they served it without a straw, and when I asked one of... the stuff, he said he's on his break ????. Tables weren't clean and sticky too. Read more
Great service and friendly efficient cashier. Custard as yum as always. It?s nice to return after 2 years! Glad y?all made it... through ?? Thanks for a lovely store and wonderful experience. Have a great summer ?? Read more
In love with shake shack?s burgers. I?ve tried a lot of different burger restaurants but Shack Shack still have its... charm. Ingredients are fresh, meat is full of flavor and the bun is soft and delicious. Definitely recommend. Read more
Unsanitary food packaging practice for " pick up orders". Dec.23/2021 Check# 240070 @ 12:12 pm Extremely disappointed with the... food quality and lack of sanitary packaging practices standards given to pick up orders. Hamburgers' meat showed medium rarecooked areas. (see picture enclosed) The current lack of sanitary packaging practice for pick up orders to preserve healthyfood temperature standards as well as unnecessary food exposure to bacteria and air contamination needs to be addressedimmediately. (see pic enclosed) Unsealed brown paper bag used to pack food for pick orders are "left on a shelf with nosupervision on behalf of the restaurant staff" this common practice makes it easy for "any person" visiting the restaurant tohave direct access to other people's food. A more thoughtful handling standards should be implemented especially during theworld wide continue fight against prevention of covid-19 related infections. (see pic enclosed) It will be great for thecompany to consider better options to immediately address these neglectful food handling practices. Ended up discarding thecomplete after a couple of bites. (See pictures enclosed) Read more
We have Shake Shack in the UK but never tried it, this was nearby so thought why not. It was very busy for a Wednesday lunch... time, after placing my order I waited around 20-30m for the food to be ready. The food itself was tasty, fresh and goodingredients, chips were crunchy and fluffy. I don?t have the UK comparison but the total came up to ~$23 (£20) which to me iscrazy for a takeout lunch! Read more