Reviews for Shake Shack Madison Square Park in New York, NY

Probably the best burger at an affordable price. Takes a while to get the food, but that's mainly because there's so many people... in line that wants these great burgers. Absolutely amazing atmosphere in the park. Read more

A very long wait but the food great! Simplicity at its finest. Love the Madison location, a gorgeous place to sit with a good... book or great friends! Read more

Burgers: 5 stars Service: 3 stars what can anyone write more about Shake Shack in Madison Square Park? it?s the OG location,... the burgers, fries & more are consistently very good; and it?s a great place for low-key casual al fresco dining day ornight. use the Shake Shack app to order. headed to the pickup window after waiting past my pickup time and asked about myorder. the pickup window person said it was probably not ready, but went back to some screen to see if my order was ready. shereturned and then looked at some of the orders that had been sitting there and said ?here?s your order? and handed me my bag.looked at the order sticker on my bag and it had been sitting there for 15ish minutes. burger was lukewarm-ish not hot. stilltasted very good. never received the ?pickup your order? text which you?re supposed to get right before your pickup time. italso seemed like no one was in charge at the order window bc it seemed like different people were calling orders to pickup. istill don?t get why the Shake Shack app doesn?t just have a countdown to your order being ready like other food ordering apps.why isn?t there some sort of big digital screen at the Shake Shack showing what orders are up and in-progress and you just showyour receipt or phone screen to get your order? so many other casual and fast food places just use digital screens and the appto show order status. tbh, depending on different staffers in a fast-moving kitchen to call out orders to customers waitingoutside is antiquated. if this was some mom-n-pop place I?d understand the lack of innovation but Shack Shack is a legit globalchain and this is a iconic location. my Single Shack Burgers tasted very good albeit not very hot. cheese melted. the bunsoaked up the burger flavors. the patties were well-seasoned and everything else in the burger else comes together nicely forone satisfying eating experience. the outside trash can was overflowing. gross. not sure if the park is responsible Read more

Enjoyed it very much, park atmosphere is great. Only thing I can complain about (there?s no such thing as perfect). Is that the... burger was kinda just slapped together and although it tasted great it was not visually appealing, also the burger could havebeen a bit hotter. Read more

Great burgers and milkshakes Line ups are crazy and the app wouldn't work to order ahead. It's chaotic to pick up your order -... no real sense of order or organization but that's part of the experience and appeal lol Read more

The best amongst the fastfood cheeseburgers in US I?ve tasted so far. The quality of meat is fresh and delicious. Look at... those fresh greens ?? Read more

what can I say except if you came to NYC and didn't visit the Shake Shack in Madison ave then you didn't complete your list of... must try places in NYC. 100 million % recommend this place. you can also order online if you want to avoid the lineup. Deliciousburgers, fries and Milk Shake. Read more

This shake shack is very unique! I love the service here. The food is also great, you can spend quite a bit but honestly it?s... worth it. The food is delicious and I?ve never tasted such burger. Not only is the food amazing but so is the place. It?s inmadison square park so you bet it?s beautiful. The view is aesthetically pleasing as you gobble down those fries. Definitelyrecommend, such a nice place to bring friends for brunch. Read more