Reviews for Dunkin' in Newark, DE

They got my order wrong and I called them to let them know, and the lady on the phone said that she remembered me and I told her... what time I was coming back to pick up my correct order and when I came in an older lady that was prepping cheese had anattitude the whole time rolling her ayes at me and started raising her voice at me. There was a younger lady and when the orderwas done they just threw it on the counter didn?t even say it was my order even though I was standing right there. I had to askif it was my order. THIS IS NO WAY TO TREAT YOUR COSTUMERS I GET IT IF I WAS RUDE ABOUT IT BUT I WASNT. Read more

This Dunkin' Donuts location is terrible. Sold me a product that has been expired September 25 2022. Today is October 26. When... being comfronted. The employee said I should have told her that it was expired because she was the only working the drive thru. Read more

The new guy that works there in the evening with red hair and glasses always gives excellent customer service! This is such a... great location, and my food and beverages always taste delicious! Read more

they used to have a lot of girls working here who were really sweet and funny and everything was consistent, now everytime i... make the mistake of coming here the bagels are hard, the fried egg they put on my sandwich was brown and green. other dunkinswill put drizzle in your coffee when you order whipped cream and this one didn?t, they didn?t ask me if i wanted it either likeother places do. everytime i think it?s a hit or miss it?s always a miss now Read more

This is the absolute worst Dunkin' Donuts. Ever. Even when you write out the instructions they still can't get it right not to... mention their lousy selection and donuts and s***** customer service Read more

Ordered hash browns, apparently they are premade sitting in trays. I watched as the employee pulled the tray half way out and... crushed the hash browns and ripped the wrapper trying to pull them out.They were also soft and seemed to not be fully cooked. Read more

I have been going here multiple mornings a week for the past few years on my way to work. It used to be a consistently good... experience. I am wondering if they have new ownership, because for the last month or so my orders have not been correct, theyare often out of things, the staff is not as friendly and the drive thru is VERY slow. Read more

Horrible experience, picked up coffee and toast this morning. I ordered caramel latte and they gave me coffee without adding... coffee to it.it?s just milk and caramel. I ordered for a hummus toast and they gave me Avocado Toast. Never going back to thisplace. Read more