Reviews for Domino's Pizza in Newark, NJ
None of the workers had on gloves! Everyone touched the food with their bare hands. one employee was actually eating and making... orders at the same time. I don?t know why I came back after the employee dropped her air buds in my pizza she was making. Wecould see her. She cleaned the buds at the sink and commence to continue making the pizza. I alerted the worker I will not eatthat!! Give me my MONEY back! Read more
I order Dominos for my employees for working hard. This dominos located at Bergen St will not answer their phone when you place... an order online. I pre-ordered at 9am and it is 12:22pm right now. The delivery has not been made and it took over an hour tohave someone answer the phone and not hang up on me. This is with me calling through employees' phones so the 'manager' doesn'tsimply see my caller ID and ignore it. She hung up on me at least 4 times. On the next 2 calls she hung up again making it 5times and on the 6th call she claimed she couldn't hear me. I told her I would be speaking to corporate and asked for her namesince she claimed she was the manager but refused to give it. This is not the first time this has happened and it will continueto occur. My card has been charged & I will dispute it immediately & I hope corporate gets involved because this is truly ashameful experience. I have never experienced such horrendous customer service. Shame on this location. Read more
This will be my first and last time coming to this location. Now I ordered my food from the car and 13 minutes later the app... said it was done. Now I go inside to get my order and the employee said that it wasn't done. I'm like how tho. So a few otherpeople were waiting for their orders as well. Some ordered there's earlier prior and it still wasn't done. There isn't a activemanager at this location and you have at least six, seven people cooking food and the orders aren't done?!? Make it make sense.Oh yea I did snag some pictures too. As you can see, the workers don't have boxes organized. When the food comes out, they boxup the food and stack them on top of each other and then ask "where's this order, where's that order" and have to scramblethrough all the boxes they put on the counter. Customers, beware of this place. Read more
I just put an order in the Domino's pizza at 1068 Bergen Street newark nj 07112 I called to rectify the situation but they were... not able to help me to my satisfaction. In addition, I was overcharged for items ordered. Instead of applying the mix&matchdeal, I was charged for everything individually without a receipt delivered. Part of the order was incorrect. I ask for arefund and the answer of the store was nule. I received a callback from the same person that make the mistake in therestaurant! Incredible! Read more
This is a shame. This is supposed to be a chicken pie. There's literally 1 piece, " ONE PIECE " of chicken per slice and you... guys missed a slice. What possible excuse is there for this? Was this negligence or is this encouraged to help make thecompany more profitable? I've included pics. 1 is with the flash on, the other pic is no flash. Read more
Ordered and paid online but still waited 15 minutes once I got there because the guy was on the phone taking orders and the... other was ignoring everyone. Read more
I hate that I can?t choose another dominoes. They are the worst in NJ! This particular time i asked for garlic parm wings.... Please somebody tell me what this is? It doesn?t even look edible and no one answers the phone. When they do answer they try toinsult your intelligence and make you seem like the person in the wrong instead of trying to please the customer. I?m tired oftrying to explain this to them everytime I try to give them a chance Read more
I have been waiting over 3 hours for my order. The app says that my order would take 45 mins. I am currently on hold and have... been on hold for about 55 mins. There is no way to cancel the order. I have tried reaching out to corporate to no avail. This isthe absolute worst place to order from! They deserve negative stars! Read more