Reviews for Gencarelli's Pizza Factory in Newark, NJ
Over 35 minutes for two slices and missed my meetings. They said it would take 15 minutes. Time management is not their skill... set. Read more
This place is a scam!!!! They charge $1 per pizza for credit card, then they charge another $2.03 on top of that to use the... credit card, and then add some type of convenience fee onto the credit card after use. The original receipt never matched thefinal receipt. The pizzas are not made fresh. They make a bunch at the beginning of day and keep them on top of the oven sothey stay hot. The pizza is not that good. There are a bunch of other places on that same street with better pizza. Don't wasteyour time believe the bad reviews!!!! Read more
I?m usually stoked to order from Gencarelli?s. I?ve loved the pizza and the wings since I was a little girl, so much so I even... had a birthday party there once. But my experience the last two times I ordered from Gencarelli?s was unfortunate and upsetting.The previous time I ordered they got my order wrong and when I notified them about this they told me ?we have a new employeeworking here she made a mistake.? I told them I understood and would just like my order fixed and they told me it would be anadditional $5 for the delivery. Not only did I have to pay for their inconvenience but the delivery driver was also nasty andimpolite. Since the cashier on the other end of the phone was understanding, I decided that I?d try again. Today I ordered andthey gave me whatever bootleg boneless wings these are. I wonder if its because of our unfortunate previous encounter or if theyjust find it funny. I?m sad to say that I won?t be ordering here anymore. Read more
I always order from here when I get pizza for my daughters school. They are professional, and the food is very good. I will... always be a customer. You won't be disappointed I have tried other items on the menu that are very good as well! Read more
Omg!!!!! I have been looking for a real Italian pizzeria for years..... I bumped into this one by chance and oh wow.... I... ordered and the driver which was real nice and funny. He gets 5 stars too. We ordered 1 plain pie and 1 pepperoni with a Pepsi 2liter. Everything was so good!!!! I'm never ordering from anywhere else thank you so much Read more
First time ordering from Gencarelli?s. Probably will be my last. I ordered the Stuffed Shells & 8pc Buffalo Wings. The pasta... sauce for the Stuffed Shells was not tantalizing at all. The Shells themself were not good at all neither. The Buffalo Wingswere extremely salty and inedible. First time in my adult life I didn?t finish Buffalo Wings. I paid $32 for the combo, and itwas not worth it in any way, shape, or form. The total should have been $12, maybe. Hopefully they?re better known for theirPizza, rather than their dinners, but I would def not be trying this place again. Only reason I give it 2 stars is because I wasexpecting it to arrive in ?1.5 Hours?, but it came in 30 Min. Def could not give it a recommendation to anyone. My firstexperience was not a good one at all. Read more
Good pie, thin crust? good sauce, super fast delivery on Door Dash, good low prices. Kids loved the mozzarella sticks. White... pizza was a hit. Will use again. Read more
I was having a kids party , waited 2 hours for 3 pies. When the pies arrived the boxes were soggy from sitting so long & the... pies were cold. This place has gone down the drain. Read more