Reviews for Pilot Travel Center in Newburgh, NY
Ignorant young lady working early morning on Oct 26. Waited on the scale for 10 minutes, told me on the speaker you are all... set. Parked, walked in and waited for another 10 minutes for her to show up behind the counter, only to find out ms. Sleepy headdid not enter my info and had to get on the scale again. Read more
This location is a total mess, half the time pumps are malfunctioning to broken, rarely they have anything on the heating grills... if you want to grab a quick bite, bathrooms are poorly maintained... only redeeming feature is staff is nice... Read more
Ran out of gas and somehow lost my card so i have no way to pay for gas pulled into this truck stop hoping for some kindness and... understanding. I asked a couple people if they would be able to spare any gas and this kind hearted lady helped me out with acouple gallons and then the manager who was cruel told me i had to leave...HOW AM I SUPPOSED TO LEAVE IF I DONT HAVE GAS? Read more
Worse truck stop in America.. One way around .. Have to wait in line for scale or just to hit Arby's.. You'll spend at least 45... mins waiting in line before you even get in Pilot.. Read more
Clean hot shower food was good too, somebody truck got hit out there so watch out boys
There aren't too many truck stops in this region. This one is a little on the small side, but if you get here early you ought to... be able to get decent parking. Place was reasonably clean. Staff very friendly. Arby's on site and a great diner across thestreet. Read more
For a small truck stop it wasn't bad and lacking in the usual ways. Cleanliness both in the store at the pumps and in the... connected Arbys was below par but no surprise. Parking design was limited to the snap of the property which was pretty narrowfor a truck stop. Pretty tight spots and having to circumvent the entire parking area to get to the diesel pumps was fun. Notreally! Staff here although friendly is on auto pilot. Just grabbed supper at the Arbys and was nice to be able to use my Pilotrewards card to pay for supper. Not happy about my eat in meal shoved at me in 2 to go bags. Oh Well! Going to eat my mealinside and take a shower in the morning and see how that goes. Read more
Nice size parking lot. Wendy's is clean with plenty of sitting area. Nice restaurant across the street with parking in back for... trucks. Read more