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Reviews for Tim Hortons in Newcastle, ON

Jerome Schnettler 1 year ago
5

It's like your regular Tim Hortons. It's pretty busy in the morning. The staff is very efficient and they do the best they can.... Overall they're very professional. Keep up the great work guys!! Read more

Anthony cassar 1 year ago
4

Friendly Staff. Great spot for trading hockey card's. Nice floor layout. Conveniently located at the end of the plaza. Not on... its own. That is definitely a better way to cut down on the operation cost. However, a new staff personal did have a problemgiving me back the correct change once. What I love about Tim's is the quality of their food and coffee. Also, how theirdiversity of inclusion help immigrants to learn and understand our culture within a working environment. Read more

Ryan Jeffreys 1 year ago
1

The drive thru situation is a joke everyday and especially weekends. Lineups out the door of 15 people... owner needs to figure... things out. It's worth the drive to Bowmanville to Skylight for a coffee...definitely much faster and friendlier. Read more

Carmine Iacono - Official 1 year ago
5

This Tim Hortons location is clean and the food is fresh and delicious. The service is friendly, courteous, and professional. ... I really enjoy this location. Certainly on of the top best locations in the entire country. Read more

ashwini poudyal 1 year ago
5

Big line up for Saturday morning. Yes they were busy but the store front staff seems slow. They were taking so long to finish... one coffee order. While drive thru was super fast. Need to work on the speed. Otherwise everything was good Read more

Sophia Wang 1 year ago
1

Store manager himself is grumpy and lack of organization skills. There are more than half dozen staff standing idle when many... customers waiting for their orders to be completed. They have lost my order after making me wait for 10 mins. Other customersordered online waited a long time for their order to be completed too. Staff have no idea of order status and keep askingcustomers to repeat their order. Total mess! Never seen any Tim Hortons have worse efficiency than this one!! Read more

Katherine K 1 year ago
5

The only Tim Horton's in New Castle. Line up outside for drive-thru is always super long, but goes quickly. Inside service is... fairly slow, with not much sense of urgency - very relaxed. Overall they do a good job. Thank you Read more

urja chaudhari 1 year ago
3

Tim is always my most go to place for food and drinks. I recently moved to Newcastle. This Tim is at a very prime location in... this small town so it stay busy for most of the time in all days specially in morning time. The only complaint I have with themis, they have misplaced my order so many time. Before a week I asked for a French vanilla cold brew and they gave me an Icecoffee instead of that. Yesterday I ordered a bagel with chipotle sauce inside. However they didn?t added. No doubt that thequality which they are giving is amazing. The reason I?m giving 3 stars is just because they didn?t give me what I asked for. Read more