Reviews for Tim Hortons in Newfane, NY
We went through the drive thru this morning, ordered a sausage egg and cheese croissant.... Got no sausage... Husband's hash... brown tasted like cherry, it was so gross and had such a sweet flavor to it, granted they are never good but today was a first.Iced capps (we got 2) were both really thin. Not a very good experience. And because we had to drop my daughter off at schoolthen get to work we didn't have time to go back. Needless to say, we will hit a different one from now on. Definitely one of theworst in the area. Not the first time we have had issues here. Read more
Took my family here for a Sunday brunch. Exceptional service, especially from the handsome young man by the name of "Derek".... Kids loved the donuts. Great coffee, but they don't offer free refills. Only other complaint was that it was a bit busy and wehad to wait some time to receive our breakfasts. All in all superb establishment, one that I will definitely recommend to all myfriends. Read more
I feel like everytime I come here the service is just awful. It?s never hey good morning how can I help, it?s always what do you... want . Never a here?s your coffee , have a nice day. Tim horrors prices are out of control. 3 dollars for a large coffee . Itused to be 1.90 . Better customer service is needed Read more
they can never get the order right, i ordered a bagel with only sausage and cheese. i received a bagel with CREAM CHEESE. don?t... recommend this tim hortons Read more
I don?t know the young girls name that works drive thru. See her every Wednesday morning around 5:30am She is extremely rude.... Extremely bad attitude. She was slamming coffees on the drive thru counter. All because it?s slightly busy. She can?t handle it,so she treats customers very bad. She?s like this everytime. Someone that should not be working in customer service. Because ofher you have lost my business at this location. Read more
Employees on morning shift alwas seem to be in bad mood. Feel like im a bother when i place an order. Coffee always tastes... different. Never get a response to hello, thank you, have a nice day Read more
We went here on our way out of town And were pleasantly surprised. The young man in the drive through was organized and... pleasant. He read our order back and told us the price before we got to the window. Our breakfast was hot and our coffees wereboth correct. We haven't had such luck with many of the Tim Hortons lately. Good workers at this location. Recently we have hadsome, not so good, visits to this location. In fact today just made me edit this review. A young lady in the drive through wasextremely rude and had an issue with us asking for napkins. This last photo I'm submitting is of Tim Horton breakfast wrap for1.79 + tax. It was literally 3 small bites! What? I just was disappointed with the downhill Tim Horton has been going to.Btw...why do you run out of roll up the rim cups? That didn't happen last year, or any Year I can remember. Read more
It's inside a gas station convenience store so you can get other things on site. It's a nice Time Hortons for a small one that... isn't stand alone. Read more