Reviews for Dunkin' in Newington, CT
These people should worry more about making drinks properly than pushing everyone though the line fast.
This location is not very quick or organized. I was charged for someone else order then after they straighten that out was given... another order. Finally got my order Read more
Unfortunately, every time I stop at this location their lobby doors are locked even though they close at 10p.m. it's not even... 6p.m. yet. They should probably let customers know they only do drive-thru after a certain hour. Read more
There's one lady here who should not be working the drive-thru. If you can't take an order without giving people unnecessary... attitude over the speaker, maybe give that responsibility to literally anyone else working with you. I didn't even orderanything complicated. Just a black coffee and god forbid I forgot to say iced or hot. Read more
Zero stars wd suffice for this location. Absolutely thee slowest and most unprofessional staff 'this side of Ct'. We were at... the drive thru to place the order. Then, she tells us she cant hear us and to place our order at the drive-thru. How did u hearall the other customers??? Didnt make much sense but ok. We pull up to the drive-thru, as instructed, to place our order onlyto be told she cdnt take our order and we need to get back in the mile long line. Really??? As if the coffee isnt already brewedand ready to go. No thank u. Kick rox! Never again. They did me a favor. Read more
Do not go there. This location is the worst. The customer service is extremely unfriendly, when they make a mistakes don't... expect them to fix it. The employees don't care about the customers or the quality of the product they serve. Last time, Icomplained about the wait and the quality of my coffee, I was told to go somewhere else. Which I did, and will do so startingtoday, and so will the rest of my family. There's Starbucks down the street, and the customer service there is exceptional. Thecoffee always tastes delicious, and they are always willing to fix any mistakes, adress any complaints with a smile. I willnever go back to this location. The employees need to be train to be more professional. Read more
What can you expect? It's just another Dunkin. I placed my order through the app about 10 minutes before I arrived and then... waited around patiently to pick it up. I was finally asked if I could be helped after 10 minutes of waiting in the store, theyhadn't even started it. Read more
I always love stopping here for my coffee ??